At a Glance
- Tasks: Support daily operations of student accommodation through cleaning, maintenance, and customer service.
- Company: Queen's University, dedicated to exceptional student experiences and high-quality accommodation.
- Benefits: Competitive salary, up to 8.4 weeks holiday, pension schemes, and wellbeing support.
- Other info: Promotes equality and diversity with supportive staff networks and development opportunities.
- Why this job: Join a flexible team and make a positive impact on student living environments.
- Qualifications: Experience in cleaning or facilities, good understanding of health and safety, and customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Queen's Accommodation is part of the Student and Campus Life Directorate, committed to delivering an exceptional student experience and high-quality accommodation services. As a Facilities Assistant, you will work as part of a flexible team supporting the day-to-day operation of our accommodation portfolio of approximately 4,000 bedrooms.
The role involves general cleaning, basic maintenance, waste management, room preparation, and the upkeep of indoor and outdoor areas to ensure accommodation is safe, clean, and welcoming for students, staff, and guests. This is a hands-on role requiring a proactive approach, attention to detail, and a commitment to delivering excellent customer service and maintaining high standards across our accommodation sites.
We are seeking a reliable and motivated individual to support the day-to-day operation of student and staff accommodation. The role involves:
- Carrying out cleaning and basic maintenance duties
- Supporting waste management services
- Completing health and safety checks
- Moving furniture and equipment
- Driving University vehicles
- Maintaining high standards across accommodation sites
The successful candidate will have experience in a cleaning, facilities, maintenance or similar role, a good understanding of health and safety practices, and the ability to deliver excellent customer service. They should be able to work independently and as part of a team, maintain accurate records, and demonstrate a flexible and proactive approach to work. A full current driving licence valid for use in the UK is essential.
What we offer: Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health.
Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.
If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
Facilities Assistant TLNT1_NI in Belfast employer: Queens University
Queen's Accommodation is an exceptional employer dedicated to enhancing the student experience through high-quality accommodation services. With a strong focus on employee wellbeing, we offer generous holiday entitlements, flexible working options, and robust development opportunities, all within a supportive and inclusive work culture that values diversity and equality. Join us in creating a welcoming environment for our students while enjoying a fulfilling career with ample growth potential.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Queen's Accommodation. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to facilities management and customer service. Prepare your responses, focusing on your past experiences and how they relate to the role of Facilities Assistant. We want you to shine!
✨Tip Number 3
Show off your skills! During the interview, highlight your attention to detail and proactive approach. Share specific examples of how you've maintained high standards in previous roles. This is your chance to demonstrate why you're the perfect fit for the job!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Facilities Assistant TLNT1_NI in Belfast
Some tips for your application 🫡
Show Us Your Experience:When you're filling out your application, make sure to highlight any previous experience in cleaning, facilities, or maintenance roles. We want to see how your background aligns with the hands-on nature of the Facilities Assistant position.
Be Specific About Skills:Don’t just list your skills; give us examples! If you’ve got a knack for customer service or health and safety practices, share a quick story or two that showcases these abilities. It’ll help us see how you can contribute to our team.
Tailor Your Application:Take a moment to read through the job description again and tailor your application to match. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you can find all the details about the role and our commitment to equality and diversity there!
How to prepare for a job interview at Queens University
✨Know Your Role
Make sure you understand the key responsibilities of a Facilities Assistant. Familiarise yourself with tasks like cleaning, maintenance, and waste management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in cleaning, maintenance, or customer service. Highlight any relevant health and safety practices you've followed. This will help the interviewers see how your experience aligns with their needs.
✨Demonstrate Team Spirit
Since this role involves working as part of a flexible team, be ready to discuss how you collaborate with others. Share examples of how you've worked well in a team setting and how you can adapt to different situations. This shows you’re a team player!
✨Ask Smart Questions
Prepare thoughtful questions about the accommodation services and the team you'll be working with. This not only shows your interest but also helps you gauge if the environment is the right fit for you. Plus, it gives you a chance to learn more about their commitment to equality and diversity.
