At a Glance
- Tasks: Meet and greet patients, manage appointments, and handle queries in a busy GP surgery.
- Company: A dedicated GP surgery providing excellent primary healthcare to over 10,400 patients.
- Benefits: Gain valuable experience in healthcare while developing essential business administration skills.
- Other info: Full-time apprenticeship with opportunities for personal development and job satisfaction.
- Why this job: Join a supportive team and make a real difference in patient care every day.
- Qualifications: GCSE English and Maths (4-9) and a willingness to learn.
The predicted salary is between 18000 - 25000 £ per year.
Introduction To help patients access appropriate Primary Care Services and support staff to deliver those services to the highest possible standard.
To work within the practice policy promoting the highest possible standard of Primary Healthcare to the local population in a safe and caring environment with a commitment to listening to patients.
About the Employer GP Surgery. 'To provide excellent primary healthcare for our patients in an efficient NHS organisation working as a team committed to personal development and job satisfaction.' We are a very busy practice and we provide health care to over 10,400 patients in the Lewisham borough, mainly SE14.
What You'll Do
- Meeting and greeting patients
- Answering telephones promptly and directing calls where necessary
- To run the appointment system effectively
- Removal and filing of patient medical records
- Admin tasks such as registration of patients, change of address etc.
- Processing prescriptions
- Taking requests for home visits and medical advice
- Dealing with patient queries
- Opening and closing of the surgery
- Setting/restoring telephone system
- Sorting incoming post and taking post to the Post Office
- Ensuring patient waiting areas are tidy and ventilated
- Keeping notices and signs tidy and up to date
- Ensuring all essential tasks are complete and handing over non-urgent tasks properly before leaving
- Helping to cover colleagues' absences where necessary
- Any other duties deemed relevant to this post
- Training Outcome
Full-time position being offered to the right candidate.
Skills Required
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Working well under pressure
- Polite
- Multi task
- Willing to learn
- Flexible and proactive
- Resourceful
- Energetic
- Confident
- Discreet
Qualifications Desired
- GCSE English 4-9 (A* - C)
- Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
- Working Arrangements
Working Week: Monday- Friday. Shift hours to be confirmed via rota.
- Expected Duration: 1 Year 1 Month
- Training Provider: DAVIDSON TRAINING UK LIMITED
- #J-18808-Ljbffr
Business Administration Reception Apprentice employer: Queens Road Partnership
As a GP Surgery dedicated to providing excellent primary healthcare, we pride ourselves on fostering a supportive and collaborative work environment in the heart of Lewisham. Our commitment to personal development ensures that employees have ample opportunities for growth and job satisfaction, all while making a meaningful impact on the health and wellbeing of our local community. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Reception Apprentice
✨Get Involved in Your Local Health Community
Dive into local health and community events where health administrators gather. Not only can you meet professionals, but you can also discover apprenticeship opportunities that may not be advertised online. Networking at these events can help us get our foot in the door and show our passion for the field!
✨Utilise University Career Services
If you're in an educational setting, tap into university career services that often host career fairs and employer meet-ups specifically for health sciences. These events are goldmines for apprenticeship listings and can directly connect us with representatives from companies like Queens Road Partnership.
✨Join Relevant Online Forums and Groups
Connect with online communities that focus on health sciences administration. Platforms like Reddit or even specific Facebook groups can provide insider information about upcoming apprenticeships, tips on interviews, and even mentorship opportunities from industry veterans.
✨Direct Applications Are Key!
Don't hesitate to apply directly through the website of Queens Road Partnership. Many apprenticeship opportunities might not be widely advertised. A proactive application approach lets us showcase our enthusiasm and skills directly to the employer, which can set us apart from the competition!
We think you need these skills to ace Business Administration Reception Apprentice
Some tips for your application 🫡
Show Off Your Passion for Health Sciences:In your cover letter, make sure to highlight why you're passionate about health sciences. Mention any relevant coursework or experiences that sparked your interest in this field. We want to see that you’re not just looking for any apprenticeship, but specifically one in health sciences administration!
Emphasise Relevant Qualifications:For a role in health sciences administration, it’s a good idea to list any courses, certifications, or volunteer work you’ve done that’s related to healthcare or administration. Even if it's just shadowing a professional or helping out at a local clinic, show us that you've got the basics down and a keen interest in the health sector.
Make It Personal and Relatable:In your application, share a short personal story that connects you to health sciences. Maybe a family member’s experience with healthcare inspired you or a volunteer project made you see the impact of health administration. We love to hear personal stories because they make your application stand out and feel genuine.
Be Clear About Your Goals:Since this is an apprenticeship, it’s important to state what you hope to learn and achieve during your time with us at Queens Road Partnership. Be specific about the skills you want to develop and how they align with your career aspirations in health sciences. This shows you’re committed to your professional growth and know what you want out of this experience!
How to prepare for a job interview at Queens Road Partnership
✨Understanding the Health Sciences Landscape
Dive into the specifics of health sciences administration before your interview at Queens Road Partnership. Familiarise yourself with relevant policies, regulations, and management practices in healthcare environments. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
As an apprentice, they’ll be looking for your ability to juggle tasks and manage time effectively. Bring along examples of how you’ve previously handled multiple responsibilities, whether that’s through school projects or extracurricular activities. Demonstrating your organisational prowess will give you an edge.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview. Prepare for situations related to patient confidentiality, teamwork in a healthcare setting, or even managing conflicts. Practising these thoughtful responses will help you shine and demonstrate your problem-solving abilities.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Make sure to convey your motivation for exploring the ins and outs of health sciences administration during the interview. Discuss what areas you’re excited to dive into, and ask about the learning opportunities available at Queens Road Partnership.
