Patient Services Coordinator, General Practice
Patient Services Coordinator, General Practice

Patient Services Coordinator, General Practice

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Answer phones, book appointments, and assist patients in a busy GP practice.
  • Company: Friendly GP practice in Stockton-on-Tees with a supportive team.
  • Benefits: Flexible hours for both full-time and part-time roles.
  • Why this job: Join a dynamic team and make a difference in patient care.
  • Qualifications: Strong communication skills and customer service experience preferred.
  • Other info: Fast-paced environment with opportunities to grow your career.

The predicted salary is between 24000 - 36000 £ per year.

A busy GP practice in Stockton-on-Tees is seeking a Medical Receptionist to join their friendly team. The role involves answering telephones, booking appointments, and assisting patients.

Ideal candidates will have strong communication and customer service skills, with experience in healthcare preferred. Applicants should be organized, adaptable, and able to handle the pressures of a fast-paced environment.

The position considers both full-time and part-time applicants.

Patient Services Coordinator, General Practice employer: QUEENS PARK MEDICAL CENTRE

Join our vibrant GP practice in Stockton-on-Tees, where we prioritise a supportive work culture and the well-being of our staff. We offer flexible working hours, opportunities for professional development, and a collaborative environment that values your contributions. As a Patient Services Coordinator, you'll play a vital role in enhancing patient experiences while enjoying the benefits of working in a dedicated healthcare team.
Q

Contact Detail:

QUEENS PARK MEDICAL CENTRE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services Coordinator, General Practice

✨Tip Number 1

Make sure to research the GP practice before your interview. Knowing their values and services can help you tailor your answers and show that you're genuinely interested in joining their team.

✨Tip Number 2

Practice your communication skills! Since this role involves a lot of interaction with patients, being able to convey information clearly and empathetically will set you apart from other candidates.

✨Tip Number 3

Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or handled stressful situations, as this will demonstrate your adaptability.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals to join our friendly team.

We think you need these skills to ace Patient Services Coordinator, General Practice

Communication Skills
Customer Service Skills
Organisational Skills
Adaptability
Ability to Handle Pressure
Experience in Healthcare
Telephone Etiquette
Appointment Booking

Some tips for your application 🫡

Show Off Your Communication Skills: Since the role is all about interacting with patients and the team, make sure your written application highlights your strong communication skills. Use clear and friendly language to reflect how you’d interact in the practice.

Tailor Your Experience: If you've got experience in healthcare or customer service, don’t just list it—explain how it relates to the Patient Services Coordinator role. We want to see how your background makes you a perfect fit for our busy GP practice.

Be Organised and Clear: In a fast-paced environment like ours, organisation is key. Structure your application neatly, using headings and bullet points where necessary. This shows us you can handle the pressures of the job right from the start!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details we might need.

How to prepare for a job interview at QUEENS PARK MEDICAL CENTRE

✨Know Your Stuff

Before the interview, make sure you understand the role of a Patient Services Coordinator. Familiarise yourself with common tasks like booking appointments and handling patient queries. This will show that you're genuinely interested in the position and ready to hit the ground running.

✨Show Off Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer service situations in the past. This will help demonstrate your ability to connect with patients and colleagues alike.

✨Stay Organised

Being organised is crucial in a busy GP practice. Bring a notepad to jot down important points during the interview and prepare questions to ask the interviewer. This shows that you’re proactive and can manage multiple tasks effectively.

✨Embrace Adaptability

The fast-paced environment means things can change quickly. Be ready to discuss times when you've had to adapt to new situations or handle unexpected challenges. This will highlight your flexibility and readiness to thrive in a dynamic setting.

Patient Services Coordinator, General Practice
QUEENS PARK MEDICAL CENTRE
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