School Administrator

We are looking for someone to provide a professional reception service as the first point of contact for all parents and visitors to the school. To assist in the smooth running of the school by ensuring clear and consistent communication as the key interface between school staff and parents. Effective management of the school office and accurate maintenance of pupil data and files. To efficiently manage school and nursery Admissions, liaising with the Local Authority and new and prospective families.

Reception

• To respond in a professional manner to all callers and visitors to Reception. Ensure that the school reception area and meeting rooms are a welcoming venue and ensure that catering supplies are replenished as needed.

• To answer incoming calls, transfer calls, take and promptly relay accurate messages, check daily messages and operate the night/break mode as appropriate.

• To initially handle complaints, ensuring that complaints are dealt with tactfully, attempting to resolve minor matters and referring more serious matters to the Head teacher.

• Arrange catering and coffee/tea for visitors as required. Manage the incoming and outgoing mail and deliveries, notifying staff as appropriate and liaising with the Site staff as required.

Safeguarding

• To adhere strictly to all safeguarding procedures with respect to all visitors to the school and liaise with HR as needed.

• Create ID badges for new staff joining the school

• To liaise with the Site manager regarding site issues, including security issues as needed

Admissions

• Understand and adhere to the school Admissions policy

• Support the Administration and Marketing Manager to create and adapt internal procedures with respect to all school admissions.

• Responsibility for the school admissions process, including communicating with parents and acting as key contact for enquiries

• To organise parent tours and manage the data collected on tours

• Maintain accurate and up to date records of all pupils on waiting lists for places at the school, both in Nursery and Primary.

• Responsibility for SAMS, ensuring that it is regularly checked and updated.

• Act as key contact for the Local Authority regarding all admissions matters including new starters and leavers

• To keep the Head of School informed at all times regarding all admissions matters including status of enrolments and all changes to pupil numbers during the year.

Finance

• To source and place orders for school and office resources ensuring value for money

• To process purchase orders and goods received notes on the finance system

• To receipt and safely store any cash taken from parents at the reception desk.

Administration

• Resources – maintain an organised office including stocks of resources for the office and classrooms.

• Communication with Parents – primary responsibility for all incoming and outgoing communications with parents regarding absence, school messages, pupil matters, etc; ensure that all families download the relevant technology application to facilitate communication with the school.

• Marketing/Technology – update the school website as needed. Coordinate and publish the fortnightly newsletter. Ensure the online school calendar is populated and up to date at all times

• Pupil data – to maintain accurate data on and operate Arbor (or equivalent). Responsibility for adding/removing/editing pupils with all relevant information

• Catering/meals – management and coordination of packed lunches list with parents, management of vouchers and free school meals, daily liaison with the school kitchen regarding dinner numbers, responsibility for catering orders for events.

• Trips and Visits – assist teaching staff with booking of venues, TFL transport and coaches for day trips and residentials

All offers of employment are subject to an enhanced DBS check. These checks must have been completed prior to commencement of employment. Shortlisted candidates will be subject to a social media/online check.

• Cycle to work scheme

• Discounted or free food

• Free flu jabs

• Free parking

• On-site parking, This role is 37.5 hours per week (8am – 4pm) Monday to Friday during term time + one week in the school holidays (40 weeks total).

Queen’s Manor Primary School

Lysia Street, London SW6 6ND

Part-time, Lysia Street, London SW6 6ND