At a Glance
- Tasks: Ensure tenant safety and compliance while managing contractors and cyclical maintenance.
- Company: Join an award-winning social landlord in the heart of Glasgow.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and impactful organisation.
- Why this job: Make a real difference in tenant safety and community wellbeing.
- Qualifications: 3+ years in technical services with strong health and safety knowledge.
The predicted salary is between 42723 - 46902 £ per year.
Department: Property and Placemaking
Section: Cyclical and Compliance
Salary: Grade 7, £42,723 - £46,902
Contract: Full-time, Permanent
Hours: Monday - Friday, 35 hours per week
Role Overview
Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace).
Do you have a qualified technical background, or previous relevant experience, that can be applied to domestic property? Do you have a comprehensive knowledge of the mandatory and statutory requirements for social housing property safety? Do you have a background of managing contractors?
As the Tenant Health & Safety Officer for Queens Cross Housing Association, you’ll play a pivotal role in ensuring that we comply with our legal obligations in relation to tenant safety and cyclical maintenance. Whilst social housing experience is advantageous, it is not essential – we are looking for candidates with a good understanding of the technical aspects of gas safety, water safety (such as managing legionella risk), lift safety, electrical safety, fire safety and asbestos.
Key Responsibilities
- Ensure that we understand and deliver our legal obligations for tenant property safety.
- Manage contractors.
- Assist in the organisation and management of cyclical maintenance.
- Build relationships and influence decision-making to enhance service delivery.
- Be comfortable implementing digital solutions and using software systems.
- Have excellent communication skills to engage with customers, colleagues, and stakeholders.
- Have a keen eye for detail and the confidence to speak up when something doesn’t appear right.
Essential Criteria
- Minimum of 3 years’ experience delivering a technical services function in a customer service focused environment.
- Technical knowledge of Health & Safety / Compliance policies and procedures for domestic property.
- Understanding of practical management of Health and Safety in domestic property e.g. gas, electricity, asbestos, legionella, passenger lifts, fire safety, etc.
- Excellent interpersonal and communication skills and the ability to effectively deal with challenging situations in a calm and professional manner.
How to Apply
Click Apply and complete your online profile. Upload an up-to-date CV with any employment history gaps clearly explained. Include a short introductory statement outlining why you’re applying and how you meet the essential criteria of the role. Add any relevant qualifications or training.
Further Information
This vacancy will close at 1pm, Friday 31 July 2026. Interviews are expected to take place on 10th and 11th August 2026.
Contact Details:
Queens Cross Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Health and Safety Officer in Glasgow
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Queens Cross Housing Association looking for candidates who are engaged and informed.
We think you need these skills to ace Tenant Health and Safety Officer in Glasgow
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Queens Cross Housing Association. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Queens Cross Housing Association
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Queens Cross Housing Association’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
