Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support cyclical maintenance and compliance programmes to keep homes safe and well-maintained.
- Company: Queens Cross Housing Association, a leading social landlord in Glasgow.
- Benefits: Generous pay, 40 days leave, pension contributions, and agile working options.
- Other info: Join a supportive team with a commitment to health, wellbeing, and family-friendly policies.
- Why this job: Make a real difference in the community while developing your skills in property compliance.
- Qualifications: 3+ years in property compliance, strong communication, and organisational skills required.
The predicted salary is between 33060 - 35421 £ per year.
Department: Property and Placemaking
Section: Cyclical and Compliance
Salary: Grade 5, £33,060 - £35,421
Contract: Full-time, Temporary Maternity Contract (12-months)
Hours: Monday - Friday, 35 hours per week
Role Overview
Queens Cross Housing Association is a social landlord based in Glasgow, operating over 4,300 properties and delivering high‑quality housing. As part of the Cyclical and Compliance team, you will support the delivery of cyclical maintenance and compliance programmes that keep homes safe, well‑maintained and fit for the future, working closely with colleagues, contractors and customers.
Key Responsibilities
- Take ownership of assigned cyclical and compliance programmes, ensuring delivery is safe, efficient, and aligned to performance targets and budgets.
- Raise repairs and maintenance works orders for routine programmes of work.
- Monitor programme performance, maintaining accurate records and proactively identifying risks, delays, and opportunities for improvement.
- Undertake common area inspections, noting issues, and reporting to the relevant teams and stakeholders.
- Manage day‑to‑day relationships with contractors, ensuring high standards of service delivery, performance, and customer satisfaction.
- Act as a key point of contact for customers, resolving enquiries and complaints effectively and contributing to a positive customer experience.
- Support performance and financial management through accurate reporting, invoice validation, and contribution to service improvements.
Essential Criteria
- Minimum 3 years’ experience in a property compliance environment.
- Experience in a role requiring in‑depth understanding of compliance legislation.
- Experience of indirectly managing contractors or external stakeholders, scheduling works and querying invoices.
- Budgetary experience.
- Experience of using property management systems or similar databases to manage works, records and performance data.
- Experience investigating and documenting complaints.
- Strong organisational and planning skills, with the ability to take ownership of workload and deliver to deadlines.
- Excellent communication and interpersonal skills, with confidence engaging customers, colleagues, and external stakeholders.
- Competent in the use of IT systems and Microsoft Office packages, including Word and Excel for daily work tasks.
Benefits
- Generous pay and reward package.
- 40 days leave per year.
- 7% employer pension contribution or 4% if opted in.
- Agile working options.
- Green initiatives.
- Family friendly policies.
- Health & wellbeing commitment.
Cyclical and Compliance Assistant (Maternity Cover) in Glasgow employer: Queens Cross Housing Association
Contact Detail:
Queens Cross Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cyclical and Compliance Assistant (Maternity Cover) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and compliance sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. We can’t stress enough how important it is to be comfortable talking about your experience and skills. The more you practice, the more confident you’ll feel when it’s time for the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Cyclical and Compliance Assistant position.
We think you need these skills to ace Cyclical and Compliance Assistant (Maternity Cover) in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cyclical and Compliance Assistant role. Highlight your experience in property compliance and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Experience: Don’t just list your previous jobs; explain how your past experiences relate to the responsibilities of this role. If you've managed contractors or dealt with compliance legislation, let us know! We love seeing real examples.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and achievements.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Queens Cross Housing Association
✨Know Your Compliance Stuff
Make sure you brush up on compliance legislation relevant to the property sector. Being able to discuss specific regulations and how they impact cyclical maintenance will show that you’re not just familiar with the basics, but that you really understand the role.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed workloads and met deadlines in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your strong organisational skills and ability to take ownership of projects.
✨Engage with Real Scenarios
Think about common issues that arise in property management and how you would handle them. Be ready to discuss how you’ve resolved complaints or improved service delivery in the past, as this will demonstrate your problem-solving abilities and customer focus.
✨Familiarise Yourself with Their Operations
Research Queens Cross Housing Association and their approach to property management. Understanding their values and recent initiatives will help you tailor your responses and show that you’re genuinely interested in contributing to their mission.