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- Tasks: Lead a team to deliver top-notch factoring services and manage property projects.
- Company: Join an award-winning social landlord in vibrant Glasgow.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make a real difference in community housing and service delivery.
- Qualifications: Experience in property factoring and strong leadership skills required.
- Other info: Be part of a dynamic leadership team with a focus on innovation.
The predicted salary is between 51075 - 55294 £ per year.
Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace). Recognised for its innovation, quality services and high performance, Queens Cross Housing Association is looking to appoint a skilled Factoring Manager.
We are looking to appoint a skilled Factoring Manager with property factoring experience, who can lead and develop our services to our factored owners and mid-market rent customers. We are looking for a Factoring professional to develop the business, improve the existing arrangements and ensure continuous business improvement. You will have strong leadership experience to lead and support staff teams in the delivery of the factoring service. You will have strong project management skills and a knowledge and understanding of the Property Factors Code of Conduct.
As a member of the Association’s Leadership Team, you will play a full role in the implementation and achievement of Queens Cross’s strategic objectives and vision of being a leader in providing excellent housing and community services and creating and sustaining vibrant communities.
Key Responsibilities- Lead and manage the delivery of a high-quality, customer-focused factoring service, ensuring performance, budgets and timescales are met.
- Manage and develop the Factoring team, providing strong leadership, performance management and staff development.
- Lead the procurement, contract management and project delivery of major repairs and maintenance works for factored properties.
- Drive continuous improvement and value for money across the factoring service, ensuring compliance with the Property Factors Code of Conduct.
- Oversee customer engagement, communication and complaint resolution, ensuring excellent service and learning from feedback.
- Contribute as a member of the Leadership Team to strategic planning, business development and achievement of organisational objectives.
- Significant experience in property factoring and project management, including delivery of major repairs.
- Proven experience of successfully leading and managing a factoring or property services team.
- Strong knowledge and understanding of the Property Factors Code of Conduct and relevant legislation.
- Demonstrable experience of performance management, service improvement and delivering services within budget.
- Sound knowledge of building regulations, health and safety, and contractor management.
- Educated to degree level, or equivalent through substantial experience in a similar leadership role, with strong leadership capability and excellent communication and organisational skills.
How to Apply: Sign in to our QC Job Board and create an account. Click Apply and complete your online profile. Upload an up-to-date CV with any employment history gaps clearly explained. Include a short introductory statement outlining why you’re applying and how you meet the essential criteria of the role. Add any relevant qualifications or training. This vacancy will close at 5:00pm, Monday 9th March. Interviews are expected to take place on Tuesday 17th March.
Factoring Services Manager employer: Queens Cross Housing Association
Contact Detail:
Queens Cross Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Factoring Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Factoring Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Queens Cross Housing Association thoroughly. Understand their values, services, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led teams or managed projects successfully. Being able to articulate these experiences will demonstrate your capability to lead the Factoring team effectively.
✨Tip Number 4
Don't forget to apply through our QC Job Board! It's the best way to ensure your application gets seen. Plus, make sure your CV is up-to-date and highlights your relevant experience in property factoring and project management.
We think you need these skills to ace Factoring Services Manager
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is up-to-date and tailored to the Factoring Services Manager role. Highlight your property factoring experience and any leadership roles you've had. Remember, we want to see how you meet the essential criteria!
Craft a Compelling Intro Statement: Your introductory statement is your chance to shine! Keep it short and sweet, but make sure to explain why you're applying and how your skills align with what we're looking for. We love a bit of personality, so let us know what makes you tick!
Explain Employment Gaps: If you've got any gaps in your employment history, don't shy away from explaining them. Be honest and straightforward; we appreciate transparency. Just a few lines will do the trick!
Apply Through Our Website: We encourage you to apply through our QC Job Board. It’s super easy! Just create an account, fill out your profile, and upload your CV. We can't wait to see your application come through!
How to prepare for a job interview at Queens Cross Housing Association
✨Know Your Stuff
Make sure you brush up on your property factoring knowledge and the Property Factors Code of Conduct. Being able to discuss specific examples from your experience will show that you’re not just familiar with the theory, but you can apply it in practice.
✨Showcase Your Leadership Skills
As a Factoring Services Manager, strong leadership is key. Prepare to share examples of how you've successfully led teams in the past, focusing on performance management and staff development. This will demonstrate your capability to manage and inspire your future team.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing customer complaints or overseeing major repairs. Think through potential scenarios and how you would approach them, highlighting your project management skills and commitment to continuous improvement.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the organisation’s strategic objectives and how the Factoring Services Manager role contributes to them. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
