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- Tasks: Provide secretarial and administrative support in the Plastic Surgery Department.
- Company: QVH is a specialist NHS hospital known for life-changing reconstructive surgery and outstanding patient care.
- Benefits: Enjoy a supportive team environment, training opportunities, and a chance to make a real impact.
- Why this job: Join a passionate team dedicated to high-quality care and excellent clinical outcomes.
- Qualifications: Ideal candidates should have medical secretarial experience and strong communication skills.
- Other info: Full training provided; knowledge of digital systems is a plus but not essential.
The predicted salary is between 30000 - 42000 £ per year.
To provide full secretarial and administrative support to the Plastics Department.
To work flexibly and sensitively with other disciplines both on and off the QVH site.
To provide and receive confidential and sensitive information in written, aural, or verbal form, to be exchanged with patients/clients, relatives, staff, or external parties.
To review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.
To communicate sensitively and appropriately with patients suffering from serious illness.
We are seeking a keen and enthusiastic candidate to provide strong secretarial, organisational, and administrative support within our Plastic Surgery Department.
The successful candidate will ideally have a medical secretarial background with strong computer skills, including audio typing. Key skills required are excellent verbal and written communication skills, a keen eye for detail, good time management, and the ability to work to tight deadlines while prioritising workload.
The candidate will work as part of a large, efficient, and friendly team, to ensure patients receive the best possible care in a timely manner.
Knowledge of the use of a variety of digital systems is desirable but not essential, as full training will be provided.
Rated GOOD overall with outstanding care by the CQC, QVH is a specialist NHS hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond.
As a centre of excellence with an international reputation for pioneering advanced techniques and treatments, everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH, we are proud of our achievements, and our specialist services continue to record excellent clinical outcomes. We regularly receive excellent results from patient satisfaction surveys, with an average of 98% of inpatients recommending the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to the training and development of our workforce, supporting continuing education and learning.
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Medical Secretary - Plastic Surgery employer: Queen Victoria Hospital NHS Foundation Trust
Contact Detail:
Queen Victoria Hospital NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary - Plastic Surgery
✨Tip Number 1
Familiarise yourself with the specific terminology and procedures related to plastic surgery. This will not only help you understand the role better but also demonstrate your genuine interest in the field during any discussions.
✨Tip Number 2
Network with professionals already working in the medical secretarial field, especially those in plastic surgery. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Practice your audio typing skills if you haven't done so recently. Being proficient in this area can set you apart from other candidates, as it’s a key requirement for the role.
✨Tip Number 4
Prepare to discuss how you handle sensitive information and difficult conversations. Think of examples from your past experiences that showcase your ability to communicate effectively and empathetically.
We think you need these skills to ace Medical Secretary - Plastic Surgery
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Medical Secretary position in Plastic Surgery. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have a medical secretarial background, make sure to emphasise this in your CV and cover letter. Include specific examples of your organisational and administrative skills, as well as any experience with audio typing or digital systems.
Showcase Communication Skills: Given the importance of communication in this role, provide examples in your application that demonstrate your excellent verbal and written communication skills. Mention any experiences where you effectively communicated sensitive information.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are clear and concise. A keen eye for detail is crucial for this role, so reflect that in your application.
How to prepare for a job interview at Queen Victoria Hospital NHS Foundation Trust
✨Show Your Organisational Skills
As a Medical Secretary, you'll need to demonstrate your strong organisational abilities. Prepare examples of how you've managed multiple tasks or projects in the past, especially under tight deadlines.
✨Communicate with Empathy
Given the sensitive nature of the role, it's crucial to show that you can communicate effectively and empathetically with patients. Think of scenarios where you've had to handle difficult conversations and be ready to discuss them.
✨Highlight Your Attention to Detail
Attention to detail is key in this position. Be prepared to discuss how you've ensured accuracy in your previous roles, whether it’s through meticulous record-keeping or proofreading documents.
✨Familiarise Yourself with Digital Systems
While knowledge of digital systems isn't essential, showing a willingness to learn can set you apart. Research common software used in medical settings and express your eagerness to adapt to new technologies during the interview.
