Digital Lead Pharmacy Technician

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest. In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey. Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives. We also offer attractive benefits such as tailored personal development to support career aspirations, including accredited clinical and management development programmes, flexible working arrangements for a work-life balance that suits you and your needs, and a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes.

Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.

This role is to act as Lead Digital (ePMA) Pharmacy Technician implementing, developing, and supporting all elements of the Trusts Electronic Patient Records (EPR) relating to prescribing and medicines usage and to work closely with the Pharmacy Department, IT department, EPR team as well as other Trusts using the same EPR system.

Main duties of the job

• Digital lead pharmacy technician implementing, developing, and supporting all elements of the Trusts Electronic Patient Record (EPR), under direction of the principal digital pharmacist, relating to prescribing and medicines usage and to work closely with the Pharmacy Department, IT department, EPR team as well as other Trusts using the same EPR system.
• Assist with the implementation, maintenance and development of electronic prescribing and medicines administration (ePMA) across QVH.
• Support back-end technical processes such as configuration, development and testing of the Trust’s current or future ePMA systems.
• Train and support all staff involved with the ePMA process. This includes pharmacy staff, prescribers, nurses and floorwalkers.
• Be a champion user of the ePMA system, applying extensive knowledge and understanding of how the system works and the workflow that staff need to follow to ensure safety.
• Act as pharmacy systems manager for the stock control system and all 3rd party decision support software.

Working for our organisation

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond. We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care. Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

• Support the Lead Pharmacist - ePMA in implementing ePMA (including software and hardware).
• Work together with partners such as IT to ensure that the ePMA system is used to support medicines optimisation initiatives.
• Support the Lead Pharmacist - ePMA in developing reports and dashboards to maximise the benefits of the ePMA system and demonstrate its effectiveness in medicines optimisation.
• Support and help provide training for ePMA for all staff groups across the Trust.

Person specification

Qualification

• GPhC registered pharmacy technician ACT.

Experience

• Worked in hospital pharmacy, including dispensary.
• Experience in use and knowledge of electronic prescribing systems.
• Managed or supervised staff.
• Experience in delivering training and education.
• Experience of using Altera electronic prescribing systems.
• Experience of managing change.
• Experience of developing or rolling out an ePMA system in secondary care.

Knowledge

• Knowledge of electronic prescribing systems.
• Excellent working knowledge of other pharmacy IT systems.

Skills

• Excellent interpersonal skills.
• Good personal organisation and time management skills.
• Ability to manage competing demands/deadlines and a pressured environment without compromising quality.

Attributes

• Ability to communicate with a broad spectrum of people.
• Able to concentrate despite frequent interruptions.
• Good time management skills / ability to prioritise.
• Self motivated.

The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.

You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.