Queen Square Recruitment is seeking a Senior Product Manager – Digital Adoption to lead digital self-service initiatives. This hybrid role requires extensive experience in product management, focusing on shifting customer engagement from telephony to digital-first channels.
The successful candidate will define the digital adoption strategy, own end-to-end delivery of initiatives, and collaborate across teams to improve customer experience.
Ideal for those with at least 10 years in product management and a data-driven approach.
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