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For Companies At a Glance
- Tasks: Provide support and configuration for JDA WFM in a dynamic logistics environment.
- Company: Join a top global organisation with a focus on innovation and stability.
- Benefits: Competitive salary, career growth, and the chance to work with industry leaders.
- Why this job: Make a real impact by resolving critical incidents and enhancing workforce management systems.
- Qualifications: 6-12 years of JDA WFM experience and strong analytical skills required.
- Other info: Collaborative environment with opportunities to work on high-priority projects.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a top global organization, is looking for an experienced JDA WFM Support Consultant. This role focuses on BAU support, configuration, troubleshooting, and integration within a Workforce Management and logistics environment. You’ll play a key role in ensuring stability, resolving critical incidents, and supporting ongoing enhancements across a complex enterprise landscape.
Key Responsibilities
- Provide functional support across BAU activities, including configuration and troubleshooting
- Monitor batch processes and ensure system stability
- Support warehouse setup, inbound and outbound processes
- Manage integrations between WFM and T&A systems
- Support inbound/outbound integration data flows within WFM architecture
- Adhere to support processes and SLAs, resolving critical issues within tight timelines
- Collaborate with logistics and operations stakeholders
- Provide support across WFM, TMS, and broader logistics processes
Key Qualifications
- 6–12 years’ experience with JDA WFM (support & enhancements)
- Strong expertise in Workforce Management within 3PL / logistics environments
- Proven experience integrating JDA WFM with host and destination systems using JDA Integrator / Connect
- Strong understanding of inbound/outbound warehouse operations
- Experience handling high-priority incidents in structured SLA-driven environments
- Good understanding of WFM architecture and integration data points
- Knowledge of TMS and logistics processes
- Strong analytical and technical design skills
- Experience in customer-facing support projects
- Excellent written and verbal communication skills
If this is relevant to your experience, please apply with your CV and we’ll be in touch.
Workforce Management Consultant in Reading employer: Queen Square Recruitment
Contact Detail:
Queen Square Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Management Consultant in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and workforce management sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your JDA WFM knowledge. Be ready to discuss your experience with configuration, troubleshooting, and integration. Show them you’re the go-to person for resolving critical incidents!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your skills in 3PL and logistics. Use our website to find roles that match your expertise and make your application stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Workforce Management Consultant in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with JDA WFM and logistics environments. We want to see how your skills match the key responsibilities listed in the job description.
Showcase Your Achievements: Don’t just list your duties; showcase your achievements! Use specific examples of how you’ve resolved critical incidents or improved system stability in previous roles. This helps us see the impact you've made.
Keep It Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your qualifications!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Queen Square Recruitment
✨Know Your JDA WFM Inside Out
Make sure you brush up on your knowledge of JDA WFM, especially its configuration and troubleshooting aspects. Be ready to discuss specific scenarios where you've successfully resolved issues or enhanced functionality in a logistics environment.
✨Showcase Your Integration Skills
Prepare examples of how you've managed integrations between WFM and T&A systems. Highlight any experience with JDA Integrator or Connect, as well as your understanding of inbound and outbound data flows within WFM architecture.
✨Demonstrate Your Analytical Prowess
Be ready to talk about your analytical skills and how they've helped you in previous roles. Think of instances where your technical design skills made a significant impact on system stability or incident resolution.
✨Communicate Clearly and Confidently
Since this role involves collaboration with logistics and operations stakeholders, practice articulating your thoughts clearly. Prepare to explain complex concepts in simple terms, showcasing your excellent written and verbal communication skills.