Production Support Engineer (Level 3) in London

Production Support Engineer (Level 3) in London

London Full-Time 84000 - 92000 € / year (est.) No home office possible
Q

At a Glance

  • Tasks: Support and enhance a legacy Treasury platform using C++ in a high-performance environment.
  • Company: Join a leading financial services firm with a dynamic and innovative culture.
  • Benefits: Competitive daily rate, hybrid work model, and opportunities for skill development.
  • Other info: Work independently in a fast-paced environment with great career growth potential.
  • Why this job: Make a real impact by improving code quality and ensuring platform reliability.
  • Qualifications: Hands-on C++ experience and proven production support skills required.

The predicted salary is between 84000 - 92000 € per year.

Location: London - Hybrid – 3 days per week onsite

Start Date: ASAP

Contract Rate: £420 – £460 per day inside IR35

On-call shifts

Our client is seeking a hands-on C++ Production Support Engineer (Level 3) to support and enhance a legacy Treasury platform within a high-performance financial environment. This role blends short-term technical remediation work on a mature C++ codebase with longer-term production support and platform integration responsibilities across internal systems.

  • Remediate technical risks in a legacy C++ codebase (e.g., address technical debt and collaborate with development teams to improve code quality and stability)
  • Provide L3 production support including incident resolution, monitoring, and operational runbook execution (e.g., onboarding, DB updates)
  • Support platform stability and transition to a distributed support model
  • Integrate platform workflows into internal tooling (monitoring, scheduling systems)
  • Monitor system performance and ensure platform reliability
  • Cross-train on internal platforms and contribute to broader support requirements

Strong hands-on experience with C++ (debugging, code analysis, fixes)

Proven experience in production support environments (incident handling, runbooks, operations)

Solid understanding of Unix/Linux systems (Solaris exposure desirable)

Ability to work independently in a high-ownership, low-supervision environment

Experience within financial services, particularly treasury or trading platforms

If you have the relevant skills and experience, please do apply promptly to be considered.

Production Support Engineer (Level 3) in London employer: Queen Square Recruitment

Join a dynamic and innovative team as a Production Support Engineer in London, where you will play a crucial role in enhancing a legacy Treasury platform within a high-performance financial environment. Our company fosters a collaborative work culture that values employee growth, offering opportunities for cross-training and skill development while providing competitive contract rates and a hybrid working model that promotes work-life balance. With a focus on technical excellence and operational stability, we empower our employees to take ownership of their work and contribute meaningfully to the success of our platform.

Q

Contact Detail:

Queen Square Recruitment Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Production Support Engineer (Level 3) in London

Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector, especially those who work with C++ or production support. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

Tip Number 2

Prepare for technical interviews by brushing up on your C++ skills and understanding of Unix/Linux systems. We recommend doing some mock interviews with friends or using online platforms to get comfortable with common questions and scenarios you might face.

Tip Number 3

Showcase your problem-solving skills! During interviews, be ready to discuss specific incidents where you resolved technical issues or improved system performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Production Support Engineer (Level 3) in London

C++
Production Support
Incident Resolution
Monitoring
Operational Runbook Execution
Unix/Linux Systems
Debugging

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your hands-on experience with C++, production support, and any relevant financial services background. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Level 3 Support Role. Mention specific experiences that relate to the responsibilities listed in the job description, and show us your passion for the role.

Showcase Problem-Solving Skills:In your application, highlight examples where you've successfully resolved incidents or improved system performance. We love seeing candidates who can think on their feet and tackle challenges head-on, especially in a high-performance environment.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered promptly. Plus, it gives you a chance to explore more about us and what we do!

How to prepare for a job interview at Queen Square Recruitment

Know Your C++ Inside Out

Make sure you brush up on your C++ skills before the interview. Be ready to discuss your experience with debugging and code analysis, as well as any specific challenges you've faced in production support environments. Having concrete examples will show your hands-on expertise.

Understand the Financial Environment

Since this role is within a high-performance financial environment, it’s crucial to familiarise yourself with treasury and trading platforms. Research common issues faced in these areas and be prepared to discuss how you would approach them.

Demonstrate Problem-Solving Skills

Prepare to showcase your incident handling abilities. Think of specific incidents you've resolved in the past and how you approached them. Highlight your experience with operational runbooks and how you ensure platform stability.

Show Your Independence

This role requires working independently, so be ready to discuss times when you've taken ownership of projects or tasks. Emphasise your ability to work with minimal supervision and how you manage your time effectively in a fast-paced environment.