At a Glance
- Tasks: Manage and support tablet devices using Microsoft Intune and provide operational support.
- Company: Join a dynamic team in Leiston, Suffolk, focused on enterprise IT solutions.
- Benefits: Competitive daily rate of £240 and hands-on experience in a tech-driven environment.
- Other info: 4-month contract with opportunities for professional growth.
- Why this job: Be part of a large-scale device management programme and enhance your tech skills.
- Qualifications: Experience with Microsoft Intune and strong support skills required.
The predicted salary is between 51750 - 63250 £ per year.
Location: Leiston, Suffolk, UK
Work Model: 100% Onsite
Contract Duration: 4 Months
Rate: £240 per day (Inside IR35)
Are you an experienced Tablet Support Engineer with hands-on experience in Microsoft Intune, device deployment, asset management, and end-user support? We're looking for a skilled professional to support a Tablet Device Management and Distribution Programme within an enterprise IT infrastructure environment.
Key Responsibilities
- Manage and support tablet devices using Microsoft Intune, including device enrolment, configuration, compliance monitoring, and policy deployment
- Provide Level 1 operational support for tablet-related incidents, service requests, and access issues
- Receive, stage, configure, test, and prepare tablet devices for deployment
- Support device provisioning, refresh, replacement, and decommissioning activities
- Perform post-build and post-enrolment validation to ensure devices are fully operational
- Validate device authentication, network connectivity, application access, and compliance status
- Allocate and issue tablets to end users while maintaining accurate asset records
- Provide first-line troubleshooting and user guidance for tablet functionality, applications, email, and connectivity
- Support user onboarding, floor-walking, and hypercare activities during deployment
- Maintain accurate CMDB and asset management records, including device allocations, returns, replacements, and stock movements
- Manage tablet inventory, secure storage, stock reconciliation, and regular stock audits
- Maintain chain-of-custody documentation and ensure compliance with asset management processes
- Diagnose and resolve common hardware, software, and configuration issues
- Escalate complex technical issues to Intune administrators, engineering teams, or relevant support functions
Required Skills
- Proven experience supporting and managing mobile/tablet devices using Microsoft Intune
- Hands-on experience with device provisioning, deployment, enrolment, and lifecycle management
- Strong L1 / Desktop Support / Service Desk experience
- Experience with asset management, inventory control, and CMDB updates
- Knowledge of Mobile Device Management (MDM) and enterprise device security
- Good understanding of Microsoft 365 and Microsoft Entra ID / Azure AD
- Experience working with ITIL-based incident, request, and asset management processes
- Valid and transferable SC Clearance – mandatory
Apply now to learn more about this Tablet Support Engineer contract opportunity supporting a large-scale device management and deployment programme in Leiston, Suffolk.
Locations
Tablet Support Engineer - SC Cleared in Leiston, Suffolk employer: Queen Square Recruitment
Join a forward-thinking company that values innovation and collaboration, offering a hybrid work model that promotes work-life balance while being part of a dynamic team in the heart of the UK. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work on critical production environments that make a real impact. Enjoy a supportive work culture that encourages open communication and teamwork, making it an excellent place for skilled professionals looking to advance their careers.
