At a Glance
- Tasks: Lead the design and delivery of innovative ServiceNow solutions in a major transformation programme.
- Company: Join Queen Square Recruitment, a leader in tech recruitment with a focus on innovation.
- Benefits: Competitive salary, mentorship opportunities, and a chance to shape the future of ITSM.
- Other info: Collaborate with cross-functional teams and drive platform enhancements aligned with ITIL practices.
- Why this job: Be at the forefront of AI and ITSM, making a real impact in a dynamic environment.
- Qualifications: Proven experience in ServiceNow and strong leadership skills.
Queen Square Recruitment seeks an experienced ServiceNow Technical Lead to own the technical design, development and delivery of ServiceNow solutions within a major enterprise transformation programme. You will provide technical leadership, mentor developers and drive platform enhancement in alignment with ITIL practices.
You will lead cross-functional collaboration to define ITSM processes, govern configurations and advance AI capabilities such as Now Assist and Predictive Intelligence.
Hybrid ServiceNow Technical Lead: AI & ITSM Expert employer: Queen Square Recruitment
As an Operational Acceptance Test (OAT) Lead, you will join a dynamic and innovative team within a global technology and consulting organisation that prioritises employee growth and development. Our collaborative work culture fosters creativity and encourages you to take ownership of your projects, while our commitment to large-scale transformation programmes ensures that your contributions have a meaningful impact on critical national infrastructure services. With access to modern cloud technologies and a focus on service transition practices, this role offers unique opportunities for professional advancement in a complex enterprise environment.
