New long term Contract for the role of FH&B Change Manager
Location:London (Min 3 days Onsite)
Contract Duration: up to 1 Year
IR35 Status: Inside IR35
The Role
The FH&B Change Manager will lead and embed the people and business change associated with a major system implementation across Fashion, Home & Beauty Space Planning and Retail Operations. The role will drive engagement, readiness and sustained adoption of new tools, processes and ways of working, helping central users, retail teams and wider stakeholders transition to a data-led planning and decision-making approach.
Your Profile
Essential skills/experience:
- Demonstrable experience supporting business change, operational activity, project coordination, analysis, documentation or stakeholder follow-up.
- Strong relationship-building skills, with the ability to integrate quickly into operational teams and build trust with subject matter experts, managers and cross-functional partners.
- Highly organised and dependable, able to manage varied tasks, changing priorities and multiple stakeholders while maintaining attention to detail.
- Practical and proactive, with the confidence to step into activity where the business needs support.
- Clear and confident communication skills, with the ability to turn complexity into actions, updates and recommendations for different audiences.
- Resilience and adaptability, with the ability to work through ambiguity and maintain momentum as priorities shift.
- A collaborative, team-focused approach and an understanding of the need to protect business continuity during transformation.
- Good understanding of retail Space Planning activity, including macro space, grading, store layouts, space performance, concessions, tactical space and seasonal change.
- Ability to interpret commercial, operational and space data to support recommendations and decision-making.
- Strong working knowledge of Microsoft Excel, PowerPoint, Teams, SharePoint and OneNote.
- Understanding of store operations, retail critical paths and the practical impact of space decisions.
- Experience using planning trackers or workflow tools such as Monday.com, Planner or equivalent.
- Awareness of Space Planning systems and reporting tools such as Blue Yonder/JDA, RELEX and Power BI; role-specific system knowledge can be developed in post
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FH&B Change Manager employer: Queen Square Recruitment
Join a forward-thinking company that values innovation and collaboration, offering a hybrid work model that promotes work-life balance while being part of a dynamic team in the heart of the UK. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work on critical production environments that make a real impact. Enjoy a supportive work culture that encourages open communication and teamwork, making it an excellent place for skilled professionals looking to advance their careers.
