At a Glance
- Tasks: Be the first point of contact for IT incidents and requests, ensuring quick resolutions.
- Company: Join a dynamic recruitment firm focused on IT support in the UK.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Work in a 24/7 service desk with a proactive team culture.
- Why this job: Kickstart your career in IT support while delivering top-notch customer service.
- Qualifications: Strong communication skills and familiarity with ITSM tools are essential.
The predicted salary is between 25000 - 35000 £ per year.
Queen Square Recruitment is seeking Service Desk Analysts for a fast-paced IT support environment in the United Kingdom.
You will join a 24/7 service desk as the first point of contact for IT incidents and requests, ensuring swift resolution and high customer service standards.
This hands-on role requires effective communication, familiarity with ITSM tools, and a solid understanding of IT infrastructure.
A proactive approach to problem management and knowledge sharing will be valued.
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We think you need these skills to ace 24/7 Service Desk Analyst – L1/L1.5 Support in Crawley
Effective Communication
ITSM Tools Familiarity
Understanding of IT Infrastructure
Proactive Problem Management
Customer Service Skills
Incident Resolution
Knowledge Sharing
