Business Architect

Business Architect

Full-Time Home office (partial)
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At a Glance

  • Tasks: Transform complex business strategies into actionable processes and customer journeys.
  • Company: Join a major UK energy client driving transformation in customer service.
  • Benefits: Competitive daily rate, hybrid work model, and impactful project experience.
  • Other info: Opportunity to work on large-scale transformation programmes in a dynamic environment.
  • Why this job: Be at the forefront of energy transformation and make a real difference.
  • Qualifications: Experience in business architecture, process modelling, and stakeholder management.

6 Month Contract in London (hybrid, 2 days onsite) with a rate of circa £490/day (Inside IR35).

One of our major UK energy clients is transforming how it bills and serves millions of customers, and needs a Business Architect at the heart of it. This is for someone who turns complex business strategy into processes that actually ship.

What you'll do:

  • Define end to end business processes and customer journeys (As Is and To Be)
  • Run workshops and align senior stakeholders around requirements
  • Work with solution architects to turn business needs into design, then validate it back against reality
  • Own business validation through SIT and UAT

What you'll need:

  • Proven business architecture, process modelling, and requirement traceability
  • Hands on CRM experience
  • A track record in large scale transformation programmes
  • Strong stakeholder management across business and IT

Nice to have:

  • Energy or utilities domain (billing, customer ops, CIS)
  • CIS modernisation
  • Multi region experience (UK, NI, ROI)

If you're interested in this role, or know someone who is, feel free to apply or get in touch - digital@qsr.careers.

Business Architect employer: Queen Square Recruitment

Join a leading player in the UK energy sector, where your role as a Business Architect will be pivotal in driving transformative change for millions of customers. Enjoy a collaborative hybrid work culture that values innovation and offers ample opportunities for professional growth, all while working in the vibrant city of London. With competitive daily rates and the chance to contribute to meaningful projects, this is an excellent opportunity for those looking to make a significant impact in the energy transformation landscape.

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Contact Details:

Queen Square Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Architect

Tip Number 1

Network like a pro! Reach out to your connections in the energy sector and let them know you're on the hunt for a Business Architect role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

Tip Number 2

Prepare for those interviews by brushing up on your process modelling skills. Be ready to discuss how you've turned complex strategies into actionable processes in past roles. We want to see that you can walk the talk!

Tip Number 3

Showcase your stakeholder management prowess! Think of examples where you've aligned senior stakeholders around requirements. This is key for a Business Architect, so make sure you highlight these experiences during your chats.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Business Architect

Business Architecture
Process Modelling
Requirement Traceability
CRM Experience
Stakeholder Management
Transformation Programmes
Customer Journey Mapping

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the Business Architect role. Highlight your experience in business architecture, process modelling, and any relevant CRM work. We want to see how your skills align with the job description!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've turned complex strategies into actionable processes, just like they need.

Showcase Your Stakeholder Management Skills:Since this role involves aligning senior stakeholders, make sure to mention your experience in managing relationships across business and IT. We love seeing how you’ve navigated these dynamics in past projects!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at Queen Square Recruitment

Know Your Business Architecture

Make sure you brush up on your business architecture knowledge. Be ready to discuss how you've defined end-to-end processes in the past and how you can apply that to the energy sector. Use specific examples from your experience to demonstrate your expertise.

Stakeholder Management is Key

Prepare to talk about your experience with stakeholder management. Think of instances where you've successfully aligned senior stakeholders around requirements. Highlight your communication skills and how you navigate complex discussions to ensure everyone is on the same page.

Showcase Your CRM Experience

Since hands-on CRM experience is a must, be ready to discuss the systems you've worked with. Share specific projects where you’ve implemented or improved CRM processes, and how those experiences can benefit the company’s transformation goals.

Understand the Energy Sector

If you have any experience in the energy or utilities domain, make sure to bring it up! Even if you don’t, do some research on current trends and challenges in the industry. Showing that you understand the context of the role will set you apart from other candidates.