At a Glance
- Tasks: Lead network transformation and ensure seamless migration to modern services.
- Company: Dynamic education-focused tech company in Bristol with a hybrid work model.
- Benefits: Competitive daily rate, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Join a transformative project that shapes the future of education technology.
- Qualifications: 15+ years in IT infrastructure, strong network engineering background, and leadership skills.
We are seeking an experienced Service Readiness & Cutover Manager to support a large-scale network transformation programme within the Education Business Unit. This role combines deep technical understanding of enterprise network environments with strong programme delivery and operational transition leadership. You will be responsible for ensuring seamless migration from legacy environments into modern network services, while driving operational readiness and controlled handover into BAU support.
Key Responsibilities
- Lead end-to-end Service Readiness and Cutover activities across network migration waves
- Own and manage Hypercare and Early Life Support strategies
- Develop and maintain detailed readiness, warranty, and cutover plans
- Define governance, acceptance criteria, reporting, and go/no-go checkpoints
- Coordinate across engineering, testing, SIAM, service operations, and third-party suppliers
- Ensure operational and technical prerequisites are completed prior to BAU handover
- Drive Operational Acceptance Testing (OAT) activities and sign-off
- Ensure alignment with ITSM processes including Incident, Change, Problem, and Configuration Management
- Manage RAID activities and provide executive-level reporting
- Support continuous improvement across readiness and transition processes
Required Experience
- 15+ years’ experience in IT infrastructure or network transformation programmes
- Previous hands-on background in Network Engineering
- Proven experience delivering:
- Service Readiness
- Cutover Management
- Network and campus/building migrations
- Hypercare / Early Life Support
- Strong understanding of ITSM and Service Transition principles
- Experience with enterprise LAN/WAN, Wi-Fi, SD-WAN, routing & switching, and network security
- Strong stakeholder management and supplier coordination skills
Desirable Skills
- Experience within SIAM environments
- Public sector or higher education programme experience
- Familiarity with ServiceNow or BMC Helix
- Exposure to OAT, SVT, and UAT testing frameworks
- PRINCE2, PMP, Agile PM, ITIL v4, CCNP, or CCIE certifications
Service Readiness & Cutover Manager in Bolton employer: Queen Square Recruitment
Join a forward-thinking organisation in Bristol that prioritises employee development and fosters a collaborative work culture. As a Service Readiness & Cutover Manager, you will benefit from a hybrid working model, competitive daily rates, and the opportunity to lead impactful network transformation projects within the education sector. With a strong emphasis on continuous improvement and operational excellence, this role offers a unique chance to grow your career while making a meaningful difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Readiness & Cutover Manager in Bolton
✨Tip Number 1
Network with industry professionals! Attend events, webinars, or local meetups related to network transformation. It’s a great way to make connections and learn about potential job openings that might not be advertised.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a LinkedIn profile that highlights your experience in service readiness and cutover management. Share insights or case studies from your previous projects to demonstrate your skills.
✨Tip Number 3
Prepare for interviews by practising common questions related to network migrations and operational readiness. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! We often have exclusive listings and it’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a community that values your skills!
We think you need these skills to ace Service Readiness & Cutover Manager in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Readiness & Cutover Manager. Highlight your experience in network transformation and operational readiness, and don’t forget to mention any relevant certifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past successes in managing cutover activities and leading teams through transitions.
Showcase Your Technical Skills:We want to see your technical chops! Be sure to include details about your hands-on experience with enterprise LAN/WAN, SD-WAN, and network security. This will help us understand how you can contribute to our network transformation programme.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Queen Square Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around enterprise network environments. Be ready to discuss your hands-on experience in network engineering and how it relates to service readiness and cutover management.
✨Showcase Your Leadership Skills
Prepare examples that highlight your programme delivery and operational transition leadership. Think about times when you successfully led a team through a network migration or managed complex stakeholder relationships.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities listed in the job description. Be prepared to discuss how you would approach end-to-end service readiness and cutover activities, and what strategies you would implement for Hypercare and Early Life Support.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current network transformation challenges or how they measure success in operational readiness. This will demonstrate your proactive mindset and genuine interest.
