Production Support Engineer in Birmingham

Production Support Engineer in Birmingham

Birmingham Full-Time No working from home possible
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Location: Anywhere in the UK (Preferably London, Belfast, Birmingham, or Sheffield)

Work Model: Hybrid (1 day per week in office)

Contract Duration: 12 Months, ASAP Start

Are you a Security Cleared Production Support professional with strong experience in Oracle Database, SQL, PL/SQL, and Unix Scripting? We're looking for a highly skilled Production Support Database Engineer to join a dynamic team responsible for managing critical production environments, ensuring application stability, and supporting business-critical systems.

Key Responsibilities

  • Provide L2 Production Support for Oracle-based applications and backend databases
  • Monitor production environments and manage incident, problem, and change management activities
  • Investigate issues and perform Root Cause Analysis (RCA) to prevent recurring incidents
  • Write, analyse, and troubleshoot complex SQL queries for application support and data investigations
  • Perform detailed data validation, reconciliation, and analysis activities
  • Support application troubleshooting using Oracle schemas, tables, views, indexes, joins, and subqueries
  • Analyse query performance and assist with performance tuning initiatives
  • Implement and support data fixes and database-related production changes
  • Collaborate with development, infrastructure, and business teams to ensure service stability and SLA adherence
  • Provide support during deployment activities, including out-of-office-hours deployment windows when required

Required Skills

  • Strong hands-on experience with Oracle Database and Production Support environments
  • Advanced knowledge of SQL, Oracle Schemas, Tables, Views, Indexes, and Data Relationships
  • Expertise in data validation, data analysis, reconciliation, and defect investigation
  • Strong experience with complex SQL queries and query performance analysis
  • Working knowledge of Oracle PL/SQL, Stored Procedures, and Packages
  • Experience with Unix Scripting for support and automation activities
  • Ability to work effectively within a 24x7 production support environment
  • Active Security Clearance and eligibility to work on secure UK engagements
  • Oracle PL/SQL certification (OCA)

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Contact Details:

Queen Square Recruitment Recruitment Team