At a Glance
- Tasks: Lead the delivery of Microsoft Dynamics 365 CE projects in Sales & Marketing.
- Company: Join a leading global tech and consulting organisation.
- Benefits: Competitive day rate, hybrid working model, and dynamic work environment.
- Other info: Opportunity for career growth in a fast-paced, innovative setting.
- Why this job: Be at the forefront of digital transformation in the Energy & Utilities sector.
- Qualifications: 10+ years in CRM solutions, especially Microsoft Dynamics 365 CE.
The predicted salary is between 55000 - 65000 £ per year.
A leading global technology and consulting organisation is seeking an experienced Sales & Marketing Delivery Lead to drive the end-to-end delivery of a large-scale Microsoft Dynamics 365 Customer Engagement transformation programme within the Energy & Utilities sector. This is a senior, business-facing role responsible for leading delivery across Sales and Marketing capabilities within Dynamics 365 CE, ensuring successful implementation from mobilisation through to hypercare. You will work closely with senior business stakeholders, IT teams, and delivery partners to ensure high-quality, value-driven outcomes aligned to strategic transformation objectives.
Key Responsibilities
- Lead end-to-end delivery of Microsoft Dynamics 365 CE (Sales & Marketing) programmes from initiation through to hypercare
- Define and manage delivery plans, milestones, timelines, and governance frameworks
- Oversee solution design, build, testing, deployment, and adoption activities
- Lead Agile delivery using Scrum and SAFe methodologies, including backlog prioritisation and ceremonies
- Manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure effective mitigation strategies
- Act as the primary bridge between business stakeholders and technical delivery teams
- Facilitate workshops to translate business requirements into scalable Dynamics 365 solutions
- Ensure best practices across Dynamics 365 Sales, Marketing, and Customer Engagement processes
- Oversee integration, data, and analytics considerations including Power Platform and Azure services
- Drive cross-functional collaboration and high-performance delivery culture
Required Experience
- 10+ years' experience delivering CRM solutions with a strong focus on Microsoft Dynamics 365 CE
- Proven experience leading large-scale Dynamics 365 Sales & Marketing implementations
- Strong background in Energy & Utilities sector (UK experience preferred)
- Hands-on Agile delivery experience (Scrum, SAFe)
- Strong stakeholder management experience at senior level
- Experience in delivery governance, planning, and programme execution
- Knowledge of lead-to-cash, customer journey orchestration, and customer lifecycle management
- Familiarity with Power Platform and Azure integration services
Desirable
- Microsoft Dynamics 365 and/or Power Platform certifications
- Agile certifications (Scrum Master, SAFe or equivalent)
- Strong communication, influencing, and problem-solving skills
- Experience working in complex, fast-paced transformation environments
This is an excellent opportunity to play a key role in a high-profile digital transformation programme within a major enterprise environment.
D365 Sales & Marketing Delivery Lead in London employer: Queen Square Recruitment Ltd
Join a leading global technology and consulting organisation that values innovation and collaboration, offering a dynamic work culture in the heart of Central London. With a strong focus on employee growth, you will have access to extensive training and development opportunities while working on impactful projects within the Energy & Utilities sector. Enjoy a hybrid working model that promotes work-life balance, alongside competitive day rates and the chance to lead transformative initiatives using cutting-edge Microsoft Dynamics 365 solutions.
Contact Details:
Queen Square Recruitment Ltd Recruitment Team
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We think this is how you could land D365 Sales & Marketing Delivery Lead in London
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We think you need these skills to ace D365 Sales & Marketing Delivery Lead in London
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