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For Companies At a Glance
- Tasks: Support and enhance SCADA/ADMS applications while troubleshooting issues.
- Company: Join a leading company in critical infrastructure solutions.
- Benefits: Enjoy hybrid work options and competitive market rates.
- Why this job: Be part of a dynamic team making a real impact in utilities.
- Qualifications: Experience with ADMS products and strong technical skills required.
- Other info: Contract role for 6 months, starting ASAP.
The predicted salary is between 42000 - 60000 £ per year.
Location: UK (Hybrid occasional on-site as required)
Contract: 6 Months
Start Date: ASAP
Rate: Market Rate – Inside IR35
About the Role
We are seeking a skilled Customer Support Engineer (SCADA/ADMS) to join on a 6-month contract. The role will involve supporting Advanced Distribution Management Systems (ADMS) and SCADA solutions, with a focus on troubleshooting, system enhancements, and delivering high-quality support to end users in a critical infrastructure environment.
Key Responsibilities
- Support, maintain, and enhance ADMS/SCADA applications including DMS, OMS, Storm Assist, and DER.
- Work with utilities and system operators to translate functional specifications into technical solutions.
- Perform installation, configuration, integration, and performance tuning of ADMS applications.
- Troubleshoot and resolve issues related to Linux, Windows, Oracle, SQL, networking (TCP/IP, DNS, firewalls, switches), and related systems.
- Develop and maintain shell scripts, SOAP integrations, Jasper Reports, and database queries.
- Provide root cause analysis and corrective actions for reported system incidents.
- Collaborate with cross-functional teams and customers to ensure high-quality service delivery.
- Maintain compliance with industry standards such as NERC CIP.
- Contribute to continuous improvement in monitoring, diagnostics, and remote support solutions.
Essential Skills & Experience
- Proven experience with ADMS products such as PowerOn Fusion (PoF) or PowerOn Advantage (PoA).
- Strong understanding of SCADA and modelling tools.
- Knowledge of transmission and distribution electrical grids.
- Technical expertise with Linux, Windows, Oracle, SQL, Shell scripting, SOAP, Jasper Report, Cassandra.
- Networking knowledge: TCP/IP, routing, LAN, DNS, Active Directory, firewalls, switches.
- Ability to work independently and manage issues under pressure.
- Strong problem-solving, analytical, and communication skills.
- Experience interfacing directly with customers in high-stakes environments.
Desirable Skills
- Hands-on experience with ADMS S6.
- Additional knowledge of remote monitoring and diagnostics tools.
- Familiarity with large-scale utility environments.
Personal Attributes
- Proactive and customer-focused, with a positive attitude.
- Strong logical reasoning and structured problem-solving approach.
- Able to set a high standard in terms of quality, consistency, and delivery.
Scada Engineer employer: Queen Square Recruitment Limited
Contact Detail:
Queen Square Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scada Engineer
✨Tip Number 1
Familiarise yourself with the specific ADMS products mentioned in the job description, such as PowerOn Fusion and PowerOn Advantage. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to Linux, Windows, and SQL. Be prepared to discuss real-life scenarios where you've successfully resolved technical issues, as this will showcase your problem-solving abilities to potential employers.
✨Tip Number 3
Network with professionals in the SCADA and ADMS fields through platforms like LinkedIn. Engaging with industry groups or forums can provide insights into current trends and challenges, which you can reference in conversations during the interview process.
✨Tip Number 4
Prepare to discuss your experience in high-stakes environments, particularly how you've interfaced with customers. Highlighting your ability to maintain composure and deliver quality service under pressure will resonate well with hiring managers looking for a proactive candidate.
We think you need these skills to ace Scada Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ADMS and SCADA systems. Include specific projects or roles where you've supported or enhanced these applications, as well as any technical skills that match the job description.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving skills and experience in high-stakes environments. Mention your familiarity with tools like PowerOn Fusion or PowerOn Advantage, and how you can contribute to the company's goals.
Showcase Technical Skills: Clearly outline your technical expertise in Linux, Windows, Oracle, SQL, and networking. Provide examples of how you've used these skills in previous roles, particularly in troubleshooting and system enhancements.
Highlight Customer Interaction Experience: Since the role involves interfacing with customers, include examples of your experience in customer support or collaboration with cross-functional teams. This will demonstrate your ability to deliver high-quality service in critical infrastructure environments.
How to prepare for a job interview at Queen Square Recruitment Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with ADMS products like PowerOn Fusion or PowerOn Advantage. Highlight specific projects where you successfully implemented or enhanced SCADA solutions, and be ready to answer technical questions related to Linux, Windows, Oracle, SQL, and networking.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on your analytical approach and the outcomes of your problem-solving efforts.
✨Emphasise Customer Interaction Experience
Since the role involves interfacing with customers, share your experiences in high-stakes environments. Discuss how you’ve effectively communicated technical information to non-technical users and ensured their needs were met.
✨Highlight Continuous Improvement Mindset
Talk about any initiatives you've led or contributed to that aimed at improving system performance or service delivery. Mention your familiarity with industry standards like NERC CIP and how you’ve applied them in your work.
