At a Glance
- Tasks: Coordinate luxury travel requests and support senior designers in delivering bespoke experiences.
- Company: Join a multi-award-winning leader in the luxury travel industry.
- Benefits: Competitive salary, performance incentives, and ongoing training opportunities.
- Other info: Fully in-office role based in vibrant London, with clear growth opportunities.
- Why this job: Kickstart your career in luxury travel with a dynamic, multicultural team.
- Qualifications: Passion for luxury travel and strong communication skills; experience is a plus.
The predicted salary is between 28800 - 48000 € per year.
Location: London - Holborn
Type: Full-Time | Entry-Level Role
Compensation: A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been creating innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.
From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we deliver tailor-made solutions for the world’s most discerning clientele. To support our continued growth, we are looking for an Assistant Luxury Experience Designer to join our fast-paced, international, and design-led London office in Holborn.
- Support the coordination of luxury travel requests, working closely with Senior Luxury Experience Designers and the Team Leader
- Communicate with luxury suppliers, travel agencies, and partners under the guidance of senior team members
- Support the maintenance of professional relationships with suppliers and clients to ensure high levels of satisfaction
- Use BeConcierge CRM to create, update, and track bookings, products, and contacts
- Assist with quotations, pricing, and follow-ups to support sales performance and conversion rates
- Work closely with the team to help resolve client requests and issues efficiently and professionally
- Collect and share client feedback with senior team members to support continuous service improvement
Fluent in English; additional languages are a strong advantage
Passionate about luxury travel, lifestyle, and high-end service
Based in London (this is a fully in-office position)
Previous experience, internships, or a strong interest in the travel, hospitality, or luxury service industry
Motivated, polished, and eager to grow professionally within a high-performance, international environment
A competitive starting salary, based on experience, plus performance-based incentives
An excellent opportunity to begin a career within a leading international B2B luxury travel brand
A dynamic, multicultural team of experienced travel professionals
Ongoing learning, training, and exposure to exceptional client experiences
Clear opportunities for professional growth and long-term career development
Travel Consultant (Customer Service) in London employer: Queen of Clubs Lifestyle Luxury Services
Queen of Clubs Group is an exceptional employer, offering a vibrant and dynamic work culture in the heart of London’s Holborn. As a multi-award-winning leader in the luxury travel industry, we provide our employees with unparalleled opportunities for professional growth, ongoing training, and exposure to high-end client experiences. Join our multicultural team and embark on a rewarding career path where your passion for luxury travel can truly flourish.
Contact Detail:
Queen of Clubs Lifestyle Luxury Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant (Customer Service) in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury travel industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to see your passion for luxury travel shine through, so think about how your experiences align with their values and services.
✨Tip Number 3
Practice your communication skills! As a Travel Consultant, you'll need to convey information clearly and professionally. We suggest doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Travel Consultant (Customer Service) in London
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for luxury travel shine through! Share any experiences or interests that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing travel experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with what we’re looking for in a Travel Consultant. This shows us that you’ve done your homework and are serious about joining our team!
Be Professional Yet Approachable:While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use clear language and proper formatting, but don’t be afraid to let your personality come through. We’re looking for someone who can connect with clients effortlessly!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we do!
How to prepare for a job interview at Queen of Clubs Lifestyle Luxury Services
✨Know Your Luxury Travel Stuff
Before the interview, brush up on your knowledge of luxury travel trends and experiences. Familiarise yourself with the types of services offered by the company, like private aviation and bespoke journeys. This will show your passion for the industry and help you engage in meaningful conversations.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be ready to share examples of how you've handled client requests or resolved issues in the past. Think of specific situations where you went above and beyond to ensure satisfaction, as this will demonstrate your commitment to high-end service.
✨Practice Using BeConcierge CRM
If you have access to a demo or tutorial for BeConcierge CRM, take some time to familiarise yourself with it. Being able to discuss how you would use this tool to manage bookings and client relationships will impress the interviewers and show that you're proactive.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for professional growth, or how they maintain relationships with luxury suppliers. It shows you're genuinely interested in the role and the company.
