School Programme and Quality Manager

The Programme and Quality Manager is responsible for leading the delivery of programme administration and quality assurance processes within the School.

The role oversees student administration, assessment, progression, examination boards and committee support, while ensuring compliance with University regulations.

The post holder line manages Programme and Quality Officers, works closely with academic and professional services colleagues, supports student enquiries and quality reviews, and contributes to the continuous improvement of education-related processes and services.

The successful candidate will have significant experience in Higher Education administration and a strong understanding of programme management, assessment and quality assurance processes.

You will be an effective people manager with excellent organisational, analytical and problem-solving skills.

The role requires experience of supporting examination boards, interpreting academic regulations and working collaboratively with a range of stakeholders.

Strong communication, IT and data management skills are essential, alongside a commitment to delivering excellent service and continuous improvement.

The Deparment of Humanities and Social Sciences (HSS) combines research excellence with a strong commitment to growth, innovation, and diversity in our educational activities.

Public engagement, partnerships, cross-disciplinary collaboration, and the generation of research with broad and compelling public benefits are all central to the Department's success.

Queen Mary's global reputation is supported by our distinctive excellence across the humanities and social sciences.

Law, together with History, Drama and English regularly appear in subject rankings of the top 50 universities in the world.

Geography, Linguistics, and Drama have each been ranked first in previous research excellence exercises.

Our Centres and Institutes drive Queen Mary's local, national and global reputation, including the Institute for the Humanities and Social Sciences and the Mile End Institute.

Our academic schools work together effectively, generating excellent research, teaching and learning opportunities across a broad disciplinary range.

Altogether, there are over 12,000 students and around 500 academic staff across the Faculty located across two main campuses.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we've fostered social justice and improved lives through academic excellence.

And we continue to live and breathe this spirit today, not because it's simply 'the right thing to do' but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

• We offer
• competitive salaries
• access to a generous pension scheme
• 30 days' leave per annum (pro-rata for part-time/fixed-term)
• a season ticket loan scheme
• access to a comprehensive range of personal and professional development opportunities
• In addition, we offer
• a range of work life balance and family friendly, inclusive employment policies
• flexible working arrangements
• campus facilities

Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes.

Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.

We are open to considering applications from candidates wishing to work flexibly.

• Closing Date
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