At a Glance
- Tasks: Lead a team to deliver efficient operations services in finance and HR.
- Company: Join Queen Mary University of London, a diverse and inclusive workplace.
- Benefits: Enjoy competitive pay, generous leave, and flexible working options.
- Other info: Great career growth opportunities and a commitment to work-life balance.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Degree level education or equivalent experience in operations management.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the Operations Manager, this part‑time role (14 h / w, job share) ensures the efficient and effective delivery of operations services to the schools within the Faculty. It involves providing expert guidance and oversight for financial and HR processes, managing complex queries, and ensuring compliance with relevant regulations.
Key Responsibilities
- Lead a team of Operations Administrators responsible for day‑to‑day finance and HR tasks.
- Provide guidance and oversight for financial and HR processes.
- Manage complex queries and ensure compliance with relevant regulations.
- Collaborate with central Finance and HR teams to ensure adherence to processes and appropriate escalation of complex issues.
Qualifications and Experience
- Experienced and motivated operations professional, educated to degree level or with equivalent experience.
- Substantial administrative expertise and a proven ability to lead and support teams delivering high‑quality financial and HR services.
- Strong working knowledge of systems such as Agresso and Oleeo, enabling guidance of colleagues, resolution of complex queries, and efficient processes.
- Skilled in reviewing workflows and implementing improvements, proactive and solution‑focused, with confidence managing competing priorities under pressure.
- Excellent communication, organisational, and interpersonal skills; ability to build effective working relationships, recognise when to escalate issues and collaborate for smooth operational support.
Visa sponsorship is not available for this position.
Benefits
- Competitive salaries and a generous pension scheme.
- 30 days’ leave per annum (pro‑rata for part‑time).
- Season ticket loan scheme and comprehensive personal and professional development opportunities.
- Work‑life balance and family‑friendly, inclusive employment policies.
- Flexible working arrangements.
Equal Opportunity and Accessibility
Queen Mary University of London is an equal opportunity employer and welcomes applications from all candidates. Reasonable adjustments will be made at each stage of the recruitment process for anyone with a disability. We are open to considering applications from candidates wishing to work flexibly.
Operations Officer in London employer: Queen Mary University of London
Queen Mary University of London is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With competitive salaries, generous leave entitlements, and flexible working arrangements, staff are empowered to achieve a healthy work-life balance while contributing to the delivery of high-quality operational services in a dynamic academic setting.
Contact Details:
Queen Mary University of London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Officer in London
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Queen Mary University of London.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Queen Mary University of London looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace Operations Officer in London
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Queen Mary University of London, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Queen Mary University of London.
How to prepare for a job interview at Queen Mary University of London
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Queen Mary University of London. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Queen Mary University of London. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
