At a Glance
- Tasks: Ensure campus safety, provide support, and assist with events and facilities.
- Company: Join a supportive university committed to inclusivity and equality.
- Benefits: Competitive salary, flexible shifts, training provided, and a positive work environment.
- Other info: Opportunities for career growth and a diverse, welcoming workplace.
- Why this job: Be a campus ambassador, making a real difference in student and staff safety.
- Qualifications: Strong communication skills and a practical, flexible approach are essential.
The predicted salary is between 29541 - 33670 £ per year.
We are recruiting Campus Safety and Support Officers to join our Campus Services team and help deliver a safe, welcoming and well supported campus for students, staff and visitors. This is a visible, frontline role combining safety, security, customer support and practical facilities assistance.
As an ambassador for the University, you will provide a reassuring presence across campus, supporting the control room, undertaking patrols, responding to incidents and welfare concerns, and acting as a first responder in line with University procedures. The role is varied and hands on. You will carry out day-to-day operational tasks such as porterage, room set ups, furniture moves, mail and parcel handling, parking activity and supporting campus presentation. You will also assist with events and out-of-hour activity, helping ensure the smooth running of the campus estate.
You will be confident dealing with a wide range of situations, including those that may be sensitive or challenging, and able to exercise sound judgement in a calm and professional manner. Strong communication and interpersonal skills are essential, along with the ability to produce clear and accurate written reports. Good IT skills are also required, as the role involves regular use of control room systems and computer-based service platforms. A flexible and practical approach is important. A positive attitude and willingness to support colleagues across the wider team will be key to success in this role.
Shift Pattern
The role holder will work 12 hour shifts on a four shifts on, four days off rota, alternating between day shifts 06:00 to 18:00 and night shifts 18:00 to 06:00. Flexibility is required to attend mandatory training, which may occasionally take place outside the normal shift pattern. An SIA licence is not required to apply, but you will be expected to obtain one as part of the role. Training and support will be provided.
The closing date for this position is 23:59 on 24/3/26. Should you wish to apply for the vacancy please visit our vacancies page download the job description and complete an application online. If you have any queries regarding the application process or require special assistance, please contact Human Resources.
This role does not meet the minimum requirements set by UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.
Queen Margaret University is committed to equality of opportunity for all by providing a supportive, flexible and inclusive working environment, and we welcome applicants from diverse backgrounds. We have a number of family friendly policies and are happy to consider job share applications. We are a Disability Confident Employer, should you require any specific arrangements during the recruitment process please contact Human Resources.
Campus Safety & Support Officer in Musselburgh employer: Queen Margaret University
Queen Margaret University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. As a Campus Safety & Support Officer, you will play a vital role in ensuring a safe and welcoming campus for all, with opportunities for training and development, including obtaining an SIA licence. Our commitment to diversity and family-friendly policies, alongside our recognition as a Disability Confident Employer, makes QMU a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Safety & Support Officer in Musselburgh
✨Tip Number 1
Get to know the campus! Familiarise yourself with the layout and key areas where you might be needed. This will not only help you feel more confident during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Campus Safety & Support Officer, you'll need to interact with a variety of people. Try role-playing different scenarios with friends or family to get comfortable with handling various situations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've had to think on your feet or handle challenging situations. Be ready to share these during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions about the process, our Human Resources team is just a message away to help you out.
We think you need these skills to ace Campus Safety & Support Officer in Musselburgh
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Campus Safety & Support Officer. Make sure you understand the key responsibilities and required skills so you can tailor your application accordingly.
Show Off Your Communication Skills:Since strong communication is essential for this role, make sure to highlight your interpersonal skills in your written application. Use clear and concise language, and don’t forget to mention any relevant experiences where you’ve successfully communicated in challenging situations.
Be Specific About Your Experience:When detailing your past experiences, be specific! Share examples that demonstrate your ability to handle safety and support tasks, as well as your practical skills. This will help us see how you can contribute to creating a safe and welcoming campus environment.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy! Just download the job description, fill out the application form, and submit it online. If you have any questions, don’t hesitate to reach out to Human Resources for assistance.
How to prepare for a job interview at Queen Margaret University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Campus Safety & Support Officer role. Familiarise yourself with the key responsibilities like patrols, incident response, and customer support. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you had to deal with sensitive or challenging scenarios and how you handled them professionally.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you approach problem-solving, especially in high-pressure situations. Consider sharing specific instances where you exercised sound judgement and remained calm while resolving issues, as this will highlight your suitability for the varied and hands-on nature of the job.
✨Emphasise Your Team Spirit
This role requires a positive attitude and a willingness to support colleagues. Prepare to talk about your experiences working in teams and how you contribute to a collaborative environment. Highlight any instances where you went above and beyond to assist your team members.
