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- Tasks: Lead the management of waiting lists and coordinate theatre bookings to meet NHS targets.
- Company: Join TeamQEH, a forward-thinking hospital with exciting future developments.
- Benefits: Competitive salary, supportive community, learning opportunities, and a positive team spirit.
- Why this job: Be part of a transformative journey in healthcare with a focus on innovation and patient care.
- Qualifications: Experience in administration and strong organisational skills are essential.
- Other info: Dynamic environment with a commitment to continuous improvement and staff development.
The predicted salary is between 36000 - 60000 £ per year.
Main duties of the job include:
- Taking a lead role in monitoring the waiting list in accordance with Trust Policies and wait time targets.
- Proactively managing the booking of the theatre list on a daily basis to ensure NHS and Trust targets are achieved to prevent breaches.
- Co-ordinating the admission and associated pre-operative pre-assessment clinics along with booking of HDU, X-ray and additional paediatric requirements.
- Communicating all changes to planned admissions, theatre lists, intended procedure, equipment requirements and surgeon to relevant staff.
- Managing and monitoring the waiting lists in accordance with Trust and national wait time targets and RTT pathways, including Cancer, elective, diagnostics, planned elective and cancellations on the day.
- Participating in the day-to-day input on a variety of data systems for patient information for admission/discharge and waiting list process to facilitate effective, timely information flow.
At The QEH, we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approximately 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.
Senior Booking Administrator employer: Queen Elizabeth Hospital
Contact Detail:
Queen Elizabeth Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Booking Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The QEH on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Trust's values and recent projects, especially the digital transformation work. Show them you’re not just another candidate but someone who’s genuinely excited about their mission.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you’d handle specific scenarios related to managing waiting lists and theatre bookings. This will help you feel more confident when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining TeamQEH and being part of something special.
We think you need these skills to ace Senior Booking Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing waiting lists and booking processes. We want to see how your skills align with our Trust Policies and targets!
Showcase Your Communication Skills: Since you'll be coordinating with various staff members, it's crucial to demonstrate your communication prowess. Use examples from your past roles where you effectively communicated changes or managed expectations.
Highlight Your Data Management Experience: We’re all about effective information flow! If you've worked with patient information systems or data management before, make sure to mention it. Show us how you can contribute to our digital transformation journey.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining TeamQEH!
How to prepare for a job interview at Queen Elizabeth Hospital
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Booking Administrator. Familiarise yourself with NHS policies, wait time targets, and the importance of effective communication in managing theatre lists. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Show Your Organisational Skills
During the interview, be prepared to discuss how you manage multiple tasks and prioritise effectively. Share specific examples from your past experiences where you successfully coordinated complex schedules or managed waiting lists. This will demonstrate your ability to thrive in a busy environment.
✨Emphasise Team Spirit
Since the role involves working closely with various staff members, highlight your teamwork skills. Talk about how you’ve collaborated with others in previous roles to achieve common goals, especially in high-pressure situations. This aligns perfectly with the community atmosphere they value at The QEH.
✨Be Ready for Change
With the upcoming digital transformation and new electronic patient records, express your enthusiasm for adapting to new technologies. Share any relevant experience you have with digital systems or data management, as this will show that you’re forward-thinking and ready to embrace change.