At a Glance
- Tasks: Provide admin support to the Midwifery Team and manage referrals for pregnancy care.
- Company: Join a forward-thinking hospital with a focus on kindness and community spirit.
- Benefits: Competitive salary, learning opportunities, and a supportive team environment.
- Other info: Exciting growth opportunities with a new state-of-the-art hospital opening soon.
- Why this job: Be part of a transformative healthcare journey and make a real difference in women's lives.
- Qualifications: Excellent written, computer, and interpersonal skills required.
The predicted salary is between 22050 - 26950 £ per year.
The midwifery Hub receptionist will work as a key member of the midwifery and widerclinical teams in the Maternity Hub service.
The focus of the post will be to provideadmin and clerical support to the Midwifery Team and Community Hub with the use of PAS, Badger Net and other electronic recording systems to manage referrals forpregnancy care including dealing with telephone enquiries, administrative duties, booking and cancelling appointments to facilitate the smooth running of the antenatal& postnatal clinics.
The post holder will need to possess excellent written, computer and interpersonalskills.
Much of this role will encompass a comprehensive range of clerical functionsrequiring the post holder to demonstrate particular attention to detail to ensure a highstandard of service and care is provided to women.
The post holder will act as liaison between the midwifery team and other members ofthe clinical and administration teams and where required will produce numerical and non- clinical data in pregnancy., Deals with routine enquiries to the service from referrers and women in apleasant and helpful manner.
Answering the intercom doorbell system anddirect antenatal & postnatal women and their families appropriately in a politeand welcoming manner to the Community Midwifery Hub.
Take and process telephone calls in accordance with trust policy and procedures.
Manage answerphone messages within agreed timeframes passing on relevant and accurate information to others working in the maternity clinical and admin teams.
Using the electronic systems available, books outpatient and inpatientappointments within an agreed timeframe that meets service standards.
Communicates the information to women, either directly or electronically via appointment letter and ensures any sub sequent amendments and updates are shared.
There's never been a more exciting time to join Team QEH.
We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness.
We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit.
We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.
We love working here and think you will too.
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Midwifery Hub Admin Support employer: Queen Elizabeth Hospital
The Queen Elizabeth Hospital in North End is an exceptional employer, offering a collaborative and supportive work culture that prioritises high-quality patient care and professional development. With opportunities to engage in teaching medical students from Cambridge University and participate in various clinical responsibilities, employees can expect meaningful growth in their careers while making a significant impact in paediatric oncology. Our commitment to fostering a dynamic team environment ensures that every staff member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Midwifery Hub Admin Support
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Queen Elizabeth Hospital.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Queen Elizabeth Hospital.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Queen Elizabeth Hospital, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Midwifery Hub Admin Support
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Queen Elizabeth Hospital.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Queen Elizabeth Hospital.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Queen Elizabeth Hospital. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Queen Elizabeth Hospital. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Queen Elizabeth Hospital
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Queen Elizabeth Hospital’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
