The Queen Elizabeth Hospital in King’s Lynn seeks a Complaints and Pals Assistant to support the Complaints Service in processing concerns under NHS Complaint Regulations and the Trusts policy framework. The role is a visible point of contact for patients, carers and visitors, helping to secure timely, fair resolutions.
You will record interactions, provide impartial information, and refer on to advocacy services as appropriate, contributing to a safer, more responsive NHS experience.
#J-18808-Ljbffr
Complaints & PALS Support Specialist in King's Lynn employer: Queen Elizabeth Hospital
At The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters professional growth and development. As part of our dedicated team, you will have the unique opportunity to advance your career towards a Consultant radiographer role while working in a state-of-the-art digital unit, all within a community-focused environment that values collaboration and excellence in patient care.
