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- Tasks: Assist in food prep, delivery, service, and cleaning duties for patients and staff.
- Company: Join the dynamic Catering Team at The Queen Elizabeth Hospital.
- Benefits: Flexible hours, supportive team environment, and opportunities for learning and growth.
- Why this job: Make a difference by providing quality meals to those in need every day.
- Qualifications: No formal qualifications needed, just good reading and writing skills.
- Other info: Be part of an exciting transformation in healthcare with a community-focused atmosphere.
As part of the Catering Team you will be assisting in all aspects of food preparation, delivery, service, wash-up cleaning duties, Till work customer service relating to the provision of catering services to Patients, Staff, Visitors. An opportunity has arisen to join the Catering Team within The Queen Elizabeth Hospital. The Catering Department caters for 1,500 main meals daily providing a service to patients, staff and visitors.
Patients enjoy a choice from individual menus, which are then served by trained staff in the Catering Department using the belt system, which enables the complete meal to be arranged on individual trays. Where appetites vary considerably, as on wards for the elderly and children’s units, meals are served on the ward according to their individual needs. Staff enjoy a similarly wide choice and select their meals in The Hub Dining Room.
You will be working within the Catering Dept. where you may work in the Main Kitchen and The Hub. Your workload will include:
- Emptying and cleaning the food trolleys
- Cleaning the kitchen
- Taking in deliveries from the loading bay and transporting them to the main kitchen
- Transporting meal trolleys to and from the wards
- Answering the telephone to take orders from the wards
- Working in the central dishwasher, pot wash area and cleaning equipment of the main kitchen
- Serving meals for patients in the main kitchen
You will be required to work as part of a team to deliver a quality service as directed by policies and procedures which are monitored by Supervisory Staff. Catering Assistants and Kitchen Porters will work closely between the Kitchen, Dining Room and Wards.
You will have previous experience managing your own time and resources and experience of working within a team. No formal qualifications are required for this position; however you must have good reading and writing skills. These positions will require staff to work at various times throughout the day as the department is open from 6am through to 3am.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approximately 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.
Catering Assistant employer: Queen Elizabeth Hospital
Contact Detail:
Queen Elizabeth Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Get to know the Catering Team! If you can, pop by the hospital and chat with current staff. This shows your enthusiasm and gives you a feel for the team vibe.
✨Tip Number 2
Be ready to showcase your teamwork skills. During interviews, share examples of how you've worked well in a team before. We love seeing candidates who can collaborate effectively!
✨Tip Number 3
Don’t forget to highlight your time management skills! With the fast-paced environment in catering, showing that you can juggle tasks efficiently will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Team QEH!
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us know how you thrive in a team environment. Share examples of how you've worked with others to achieve a common goal, especially in fast-paced settings like catering.
Highlight Your Flexibility: Since our catering department operates at various times throughout the day, make sure to mention your availability and willingness to work flexible hours. This shows us you're ready to jump in whenever needed!
Keep It Clear and Concise: We appreciate good reading and writing skills, so keep your application straightforward. Use clear language and avoid jargon to ensure we can easily understand your experience and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with Team QEH. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Queen Elizabeth Hospital
✨Know the Catering Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Catering Assistant. Familiarise yourself with tasks like food preparation, customer service, and cleaning duties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Teamwork Skills
Since this position involves working closely with others, be ready to share examples of how you've successfully collaborated in a team before. Think of specific situations where you contributed to a positive outcome, as this will demonstrate your ability to fit into their team-oriented environment.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a busy service or deal with a customer complaint. Practising your responses to these types of questions can help you feel more prepared and confident.
✨Emphasise Your Flexibility
The catering department operates at various times throughout the day, so highlight your availability and willingness to work flexible hours. Mention any previous experience you have with shift work or adapting to changing schedules, as this will show that you're ready to meet their needs.