At a Glance
- Tasks: Provide care and support to patients under the guidance of healthcare professionals.
- Company: Join Team QEH, a forward-thinking healthcare provider with a community focus.
- Benefits: Flexible working, NHS pension, free counselling, and instant wage access through Wagestream.
- Other info: Be part of an exciting digital transformation and supportive workplace culture.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Experience in care and a National Care Certificate are essential.
The predicted salary is between 24000 - 36000 £ per year.
To provide care and support to patients and service users under the supervision of a Registered Nurse or other registered health professional. The Healthcare Support Worker carries out a range of patient care tasks and duties, while being mindful to cater for patient’s individual care needs. The role is clinically based and works daytime shift patterns only. Applicants must have experience in care and hold the National Care Certificate, and be excellent communicators as they will be working with patients, relatives, staff and the general public.
Responsibilities
- Performing a range of delegated clinical skills such as taking physiological observations and monitoring patients’ blood glucose while providing fundamental patient care.
- Working with minimal supervision, accurately recording patient information, and reporting any changes in a patient’s condition to a qualified professional.
- Admin & Clerical staff may be required to act as loggists for a major incident.
- All staff should have a minimum level of computer literacy, as the Trust is becoming increasingly digitally mature.
Qualifications
- Experience in care and holding the National Care Certificate.
Benefits
- Flexible working opportunities
- Free counselling service
- NHS Pension scheme
- Access to Wagestream – an app‑based service that provides instant earned wage access
- Support and advice for staff affected by either peri‑menopause or menopause
About QEH
We provide a comprehensive range of specialist, acute, obstetrics and community‑based services to over 331,000 people across west and north Norfolk, North Cambridgeshire and South Lincolnshire. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated by our 2024 CQC maternity inspection rating our services as “Good”. We proudly support learning and growth through recognised learning and apprenticeships, and we recognise and reward our 4,000 staff and volunteers. Our culture is community‑oriented and supportive, with modern facilities and a talented team ready to welcome you.
We are committed to being a menopause‑friendly employer and maintain a range of staff networks, including Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.
Band 3 healthcare support worker\'s employer: Queen Elizabeth Hospital
At QEH, we pride ourselves on being an exceptional employer, offering a supportive and community-oriented work culture that prioritises the well-being of our staff. With flexible working opportunities, access to innovative resources like Wagestream for instant wage access, and a commitment to continuous professional development, we empower our healthcare support workers to thrive in their roles. Join us as we embark on an exciting journey of transformation, providing high-quality care to our diverse patient population in a state-of-the-art environment.
StudySmarter Expert Advice🤫
We think this is how you could land Band 3 healthcare support worker\'s
✨Tip Number 1
Network like a pro! Reach out to current or former healthcare support workers at QEH through LinkedIn or local community groups. They can give you the inside scoop on what it’s really like working there and might even refer you for the job!
✨Tip Number 2
Prepare for the interview by brushing up on your clinical skills and patient care knowledge. Think about real-life scenarios where you’ve made a difference in patient care, as these stories will help you stand out during the interview.
✨Tip Number 3
Show off your communication skills! During interviews, be sure to demonstrate how you effectively communicate with patients and colleagues. Use examples that highlight your ability to listen and respond to individual care needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about working at QEH.
We think you need these skills to ace Band 3 healthcare support worker\'s
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in care and mention your National Care Certificate. We want to see how your background aligns with the role of a Band 3 healthcare support worker, so don’t hold back!
Communicate Clearly:As excellent communication is key in this role, ensure your application reflects your ability to communicate effectively. Use clear language and structure your thoughts well – it’ll make a great impression on us!
Tailor Your Application:Take a moment to tailor your application to the specific duties mentioned in the job description. Show us how you can perform those delegated clinical skills and provide fundamental patient care – we love seeing that attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to Team QEH!
How to prepare for a job interview at Queen Elizabeth Hospital
✨Know Your Care Basics
Make sure you brush up on your knowledge of basic patient care tasks and the specific duties of a Band 3 healthcare support worker. Familiarise yourself with taking physiological observations and monitoring blood glucose levels, as these are key responsibilities in the role.
✨Showcase Your Communication Skills
Since you'll be interacting with patients, relatives, and staff, it's crucial to demonstrate your excellent communication skills during the interview. Practice explaining complex medical terms in simple language, and be ready to discuss how you would handle sensitive situations with empathy and clarity.
✨Highlight Your Experience
Be prepared to talk about your previous experience in care and how it relates to the role. Share specific examples of how you've catered to individual patient needs and worked under minimal supervision, as this will show that you're ready for the responsibilities of the position.
✨Embrace Digital Transformation
With the Trust moving towards a more digitally mature environment, it's important to express your comfort with technology. Mention any experience you have with electronic patient records or other digital tools, and show enthusiasm for adapting to new systems that improve patient care.
