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- Tasks: Lead the management of waiting lists and theatre bookings to meet NHS targets.
- Company: Join The Queen Elizabeth Hospital, a forward-thinking NHS Foundation Trust.
- Benefits: Enjoy a supportive community, career growth, and opportunities for learning and apprenticeships.
- Why this job: Be part of a transformative journey in healthcare with exciting digital advancements.
- Qualifications: Experience in administration and strong communication skills are essential.
- Other info: Join a team that values kindness, wellness, and fairness in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Take a lead role in monitoring the waiting list in accordance with Trust Policies and wait time targets.
- Proactively manage the booking of the theatre list on a daily basis to ensure NHS and Trust targets are achieved to prevent breaches.
- Co‑ordinate the admission and associated pre‑operative pre‑assessment clinics along with booking of HDU, Xray and additional paediatric requirements.
- Communicate all changes to planned admissions, theatre lists, intended procedure, equipment requirements and surgeon to relevant staff.
- Take a lead role in managing and monitoring the waiting lists in accordance with Trust and national wait time targets and RTT pathways, including Cancer, elective, diagnostics, planned elective and cancellations on the day.
- Participate in the day to day input on a variety of data systems patient information for admission/discharge and waiting list process to facilitate effective, timely information flow.
- Ensure adherence to both NHS and Trust RTT pathway wait times for elective, cancer, diagnostic, planned and on the day cancellations.
- Capacity escalation as and when required.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community‑based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award‑winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Please refer to the attached Job Description and Person Specification for more information regarding this opportunity.
This advert closes on Thursday 5 Mar 2026.
Senior Booking Administrator | The Queen Elizabeth Hospital King\'s Lynn NHS Foundation Trust in King's Lynn employer: Queen Elizabeth Hospital King's Lynn
Contact Detail:
Queen Elizabeth Hospital King's Lynn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Booking Administrator | The Queen Elizabeth Hospital King\'s Lynn NHS Foundation Trust in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Queen Elizabeth Hospital. A friendly chat can give us insider info on the role and the team culture, plus it might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Trust’s recent projects, especially the digital transformation work. Showing that you’re clued up about their goals will impress the hiring team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you’d handle specific scenarios related to managing waiting lists and theatre bookings, as these are key responsibilities for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Booking Administrator | The Queen Elizabeth Hospital King\'s Lynn NHS Foundation Trust in King's Lynn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing waiting lists and booking processes. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since communication is key in this role, give examples of how you've effectively communicated changes or updates in previous positions. We love seeing candidates who can clearly convey important information to their teams.
Highlight Your Data Management Experience: Mention any experience you have with data systems related to patient information and waiting lists. We’re keen on candidates who can demonstrate their ability to manage and input data accurately and efficiently.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Queen Elizabeth Hospital.
How to prepare for a job interview at Queen Elizabeth Hospital King's Lynn
✨Know Your Stuff
Make sure you’re familiar with the NHS policies and wait time targets relevant to the role. Brush up on the specifics of managing waiting lists and booking theatre lists, as this will show your understanding of the responsibilities.
✨Show Your Communication Skills
Since the role involves coordinating with various staff members, be prepared to discuss how you’ve effectively communicated changes in the past. Use examples that highlight your ability to keep everyone informed and on the same page.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to manage unexpected changes or cancellations. Be ready to explain how you handled these situations and what strategies you used to ensure targets were still met.
✨Emphasise Team Spirit
The Queen Elizabeth Hospital values a positive team atmosphere. Share experiences that showcase your ability to work collaboratively and contribute to a supportive environment, as this aligns with their community-focused ethos.