Housekeeper - Denver Ward

Denver Ward is a busy acute surgical ward caring for 31 patients per day from all surgical specialties

We are seeking to recruit an enthusiastic and motivated individual to join our friendly team as a Housekeeper. Assisting in the delivery of a patient-centred, clinically effective and dynamic service from the patient's admission and assessment to discharge. You should be caring, compassionate, forward thinking, well organised and have a positive attitude towards flexibility and change.

We are seeking someone who is able to work autonomously to deliver a high standard of cleanliness and tidiness in the clinical environment; continually looking for ways to improve and develop both self and the ward.

You will have a great eye for detail and will assist in achieving the highest possible standard of cleaning set by the Trust to minimize the risk of cross infection to patients, staff and visitors.

You will be responsible for monitoring and maintaining cleaning standards throughout the ward ensuring that patient dignity and privacy is maintained at all times.

Main duties of the job

• To assist in monitoring and maintaining cleaning standards, conducting regular cleaning quality audits of allocated areas in accordance with the National Standards of Cleanliness Framework.
• To carry out cleaning to ensure spillages are dealt with quickly and efficiently.
• To ensure specialist cleaning of surfaces and furnishings.
• To ensure isolation nursing areas are cleaned appropriately.
• To ensure that staff have adequate materials and that they are of correct type for the job, complying with cleaning schedules, ensuring all cleaning materials and protective clothing provided are used in the correct manner.
• To ensure that all alcohol gel dispensers, paper towels and soap for hand hygiene are replenished, thus contributing to the prevention of cross infection from one patient to another.

Working for our organisation

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Detailed job description and main responsibilities

For more information in regards to this exciting opportunity, please see the attached Job Description and Person Specification.

Qualifications/training and professional development

• No formal qualifications necessary, however must have good reading and writing skills.

Experience

• Managing own time and resources.
• Experience of working as part of a team.
• Experience of working with people in a care setting.

Skills, abilities, and knowledge

• Good interpersonal skills
• Good organisational skills
• Knowledge and understanding of this role within the team.
• Understanding of confidentiality.
• Good communication skills both written and oral.
• Commitment to expected standards.

Applications are welcome from anyone who meets the criteria specified in the person specification regardless of age, gender, disability, race, ethnicity, religion, belief, sexual orientation or other personal circumstances.

Only those applicants who demonstrate in the application form how they meet the criteria in the person specification will be shortlisted for interview. We not only recruit employees based on their qualifications and experience, but we also recruit individuals who possess and can demonstrate the behaviours which underpin our core values (attached).

We offer our staff a wide range of benefits and support including:

• Flexible working opportunities
• Free counselling service
• Access to Stream - an app-based service that provides instant earned wage access*
• Support and advice for staff affected by either Perimenopause or Menopause
• Opportunity to join our Staff Networks which include Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.

We are committed to being a menopause friendly employer.

Certificates of Sponsorship / Visa and Immigration

Although the salary for Band 3+posts is expected to meet the applicable UK Visas and Immigration (UKVI) salary threshold from December 2026 and may therefore be eligible for Skilled Worker visa sponsorship, (subject to the immigration rules in force at the time of application) applicants are responsible for checking their own eligibility against the relevant immigration requirements. The availability of sponsorship and any visa application remain subject to UKVI rules and approval. If you are not eligible, any offer of employment already made may be withdrawn.

If you require sponsorship to work in this role including where you are currently sponsored, and wish to change employer, please review the Skilled Worker visa eligibility criteria before applying. Further information is available on the Government website: https://www.gov.uk/skilled-worker-visa/your-job.

Use of Artificial Intelligence (AI) in Applications

During our assessment process, we are looking to understand your personal knowledge, experience and suitability for the role. Applications that rely on AI-generated content may not provide an accurate reflection of your capabilities and could make it more difficult for us to assess your suitability fairly or accurately during the interview process.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.