Learning Support Development Officer in Birmingham

Salary: £26,605.18 - 29,263.86
Hours: 37 hours
Weeks: 43 weeks

We reserve the right to close this vacancy early if a high volume of suitable applications is received.

To support the Learning Support Manager(s) in ensuring a high quality and consistent learning support service by leading the day-to-day training, development and professional practice of Learning Support Assistants. The post holder will promote consistency across induction, probation and appraisal processes, maintain effective records and work closely with HR and the Training Administrator to identify, plan and coordinate training and development opportunities.

Key Responsibilities & Safeguarding Duties:

• Plan and deliver the LSA induction programme, delivering face to face and online training ensuring all new LSAs complete any and all mandatory training within required timescales.
• Support LSA Managers with the probation process providing training, feedback and observational support.
• Carry out observations of LSAs as part of the observation team.
• Provide coaching, support and guidance as needed by individuals and teams following outcomes from observations.
• Support LSA Managers with the Review and Forward Planning (appraisal) process.
• Collate learning and development needs for the LSA team to inform planning.
• Provide written reports as requested for appraisals or other formal meetings.
• Ensure consistent delivery of training for LSAs to effectively support students with behavioural, emotional, sensory and care needs.
• Develop and keep up to date a skills matrix for the LSA team.
• Ensure LSAs meet expected QAC service standards via training and class observations.
• Advise and support the LSA Management team with strategies to improve performance.
• Work alongside the HR and training department to plan and deliver training.
• Collaborate with other members of the Student Services department to ensure best practices are embedded.
• Attend and contribute to Student Services and Teaching and Learning team meetings.
• Continuously research and update training in line with legislation and best practices.
• Contribute to college quality assurance procedures and self-assessment reviews.
• Act as a role model for students and staff, maintaining professional boundaries.
• Perform any other duties commensurate with the status and nature of the post.

General:

• Work with the Support Area Manager – Learning Support and the team to implement projects/initiatives to improve our service.
• Adhere to the College’s Health and Safety Policy.
• Act in accordance with the Staff Code of Conduct and QAC Values.
• Comply with all Charity policies and procedures.

Other Duties:

• QAC employees may be expected to undertake designated emergency response duties.
• Responding to emergency situations in line with organisational policies and procedures.
• Supporting the organisation’s compliance with relevant Health and Safety legislation.

The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the Charity.

Skills, Knowledge and Expertise:

• Minimum level 4 qualification in a training, development or education related subject, or willingness to undertake.
• Minimum level 2 or equivalent in numeracy and literacy and preferably IT.
• Safeguarding Awareness.
• Computer literate and able to produce clear reports in Excel and Word.
• Flexible and adaptable communication style.
• Able to self-reflect on own performance and make improvements.
• Able to work with conflicting demands whilst meeting deadlines.
• Able to make decisions based on knowledge of team and college.
• Able to work on your own initiative in an organised way.
• Demonstrates a commitment to equality and diversity.
• Ability to demonstrate emotional intelligence.
• Confidence in decision making.
• Assertive and able to resolve conflict appropriately.
• Student centred approach to working.
• Experience of managing staff performance.
• Willingness to undertake further training.
• Experience of delivering training one to one and to groups.

Benefits:

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

Queen Alexandra Charity offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

Joining our supportive team, you will have the opportunity to:

• Work closely with students with SEN to achieve their goals.
• Make a difference to the educational experience of young people.
• Be a voice for students and staff in specialist education.
• Foster a positive and inclusive learning environment.
• Develop your own skills and progress your career.

Our benefits include:

• Access to on-site car parking.
• Use of QAC Fitness Centre.
• Cycle to Work Scheme.
• 24/7 Employee Assistance Programme Helpline.
• Access to Education Support Free Helpline for Teachers & Education Staff.
• QAC Mental Health First Aiders & activities to support health and wellbeing.
• BHSF Benefits Package including Healthcare Plans.
• Annual Flu vaccination/voucher.
• Access to other benefit/discount schemes.
• Dell Advantage programme - savings for students, parents and staff.
• Health and Wellbeing Services.
• Free Tea/Coffee and Staff Room facilities.
• Dining Room facilities with hot/cold food.
• Additional discretionary concessionary/closure days.
• Reward and Recognition Policy.
• Enhanced/Occupational paid leave.
• Occupational sick pay.
• On-site wellbeing activities.
• Support for training/CPD.
• Flexible working arrangements.

This list is not exhaustive and may be subject to review and/or change.