At a Glance
- Tasks: Be the go-to person for tech support, solving issues and ensuring smooth operations.
- Company: Join Qube Research & Technologies, a leader in quantitative investment management.
- Benefits: Enjoy a competitive salary, work-life balance initiatives, and a supportive culture.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact by bridging traders and engineers in a fast-paced environment.
- Qualifications: 3+ years in tech support, strong troubleshooting skills, and Linux experience required.
The predicted salary is between 60000 - 80000 £ per year.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world.
We are a technology and data driven group implementing a scientific approach to investing.
Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges.
QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
We are seeking a hands-on Support Engineer to join our Quantitative Developer Platform team.
You will be the first line of response for infrastructure-related issues, triaging incidents, handling requests and ensuring smooth daily operations for a high-performance research and trading platform.
This is a critical role that bridges traders, quant researchers and senior engineers, ensuring reliability and responsiveness across our technology stack.
This role collaborates with traders, quant researchers, and senior engineers - ensuring stability, reliability, and responsiveness across our technology stack.
You will own the support workflow: investigating, categorizing, and resolving operational issues while escalating effectively when deeper expertise is required.
- Your future role within QRT
- Serve as the first point of contact for infrastructure and platform-related issues.
- Monitor alerts, logs and dashboards; respond promptly to incidents.
- Perform initial investigation, triage and resolution where possible.
- Escalate complex issues to the relevant senior engineers, providing clear context.
- Handle user requests (onboarding, permissions, environment setup, resource allocation).
- Maintain documentation, runbooks, and knowledge base for recurring issues.
- Contribute to improving monitoring, automation, and support processes.
- Participate in an on-call rotation.
- Your current skillset
- Strong troubleshooting mindset with structured problem-solving.
- Solid experience with Linux systems, networking fundamentals and cloud environments (AWS preferred).
- Familiarity with monitoring tools (e. g., Cloud Watch, Prometheus, Datadog, ELK).
- Knowledge of CI/CD pipelines, container platforms (Docker, Kubernetes) and scripting (Python, Bash, etc.).
- Clear, calm communication with both technical and non-technical stakeholders.
- Ability to perform under pressure in a fast-paced environment (financial services or hedge fund experience is a plus).
- 3+ years in a Support Engineer, Cloud Engineer, Systems Administrator, or Tech Ops role.
QRT is an equal opportunity employer.
We welcome diversity as essential to our success.
QRT empowers employees to work openly and respectfully to achieve collective success.
In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
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Quantitative Support Engineer employer: Quberesearchandtechnologies
At Qube Research & Technologies, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages professional development. Located in a vibrant area, we offer competitive benefits and the chance to work with cutting-edge technologies in identity and access management, making your role both meaningful and rewarding.
Contact Details:
Quberesearchandtechnologies Recruitment Team
