At a Glance
- Tasks: Be the go-to person for tech support, solving issues and ensuring smooth operations.
- Company: Join Qube Research & Technologies, a leader in quantitative investment management.
- Benefits: Enjoy a supportive work culture, competitive salary, and work-life balance initiatives.
- Other info: Diverse and inclusive workplace with great opportunities for growth.
- Why this job: Make a real impact by bridging traders and engineers in a fast-paced environment.
- Qualifications: Experience in tech support, Linux systems, and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world.
We are a technology and data driven group implementing a scientific approach to investing.
Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges.
QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
We are seeking a hands-on Support Engineer to join our Quantitative Developer Platform team.
You will be the first line of response for infrastructure-related issues, triaging incidents, handling requests and ensuring smooth daily operations for a high-performance research and trading platform.
This is a critical role that bridges traders, quant researchers and senior engineers, ensuring reliability and responsiveness across our technology stack.
This role collaborates with traders, quant researchers, and senior engineers - ensuring stability, reliability, and responsiveness across our technology stack.
You will own the support workflow: investigating, categorizing, and resolving operational issues while escalating effectively when deeper expertise is required.
- Your future role within QRT
- Serve as the first point of contact for infrastructure and platform-related issues.
- Monitor alerts, logs and dashboards; respond promptly to incidents.
- Perform initial investigation, triage and resolution where possible.
- Escalate complex issues to the relevant senior engineers, providing clear context.
- Handle user requests (onboarding, permissions, environment setup, resource allocation).
- Maintain documentation, runbooks, and knowledge base for recurring issues.
- Contribute to improving monitoring, automation, and support processes.
- Participate in an on-call rotation.
- Your current skillset
- Strong troubleshooting mindset with structured problem-solving.
- Solid experience with Linux systems, networking fundamentals and cloud environments (AWS preferred).
- Familiarity with monitoring tools (e. g., Cloud Watch, Prometheus, Datadog, ELK).
- Knowledge of CI/CD pipelines, container platforms (Docker, Kubernetes) and scripting (Python, Bash, etc.).
- Clear, calm communication with both technical and non-technical stakeholders.
- Ability to perform under pressure in a fast-paced environment (financial services or hedge fund experience is a plus).
- 3+ years in a Support Engineer, Cloud Engineer, Systems Administrator, or Tech Ops role.
QRT is an equal opportunity employer.
We welcome diversity as essential to our success.
QRT empowers employees to work openly and respectfully to achieve collective success.
In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
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Quantitative Support Engineer in London employer: Quberesearchandtechnologies
At Qube Research & Technologies, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages professional development. Located in a vibrant area, we offer competitive benefits and the chance to work with cutting-edge technologies in identity and access management, making your role both meaningful and rewarding.
Contact Details:
Quberesearchandtechnologies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quantitative Support Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Quberesearchandtechnologies values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Quberesearchandtechnologies might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Quberesearchandtechnologies!
✨Direct Apply to Quberesearchandtechnologies
Let's not forget to apply directly through the Quberesearchandtechnologies website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Quantitative Support Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Quberesearchandtechnologies.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Quberesearchandtechnologies. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Quberesearchandtechnologies
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
