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For Companies At a Glance
- Tasks: Lead the launch and operations of a vibrant creative hub for music and content creators.
- Company: Join Qube, the world's first members' club for creators, in a fast-growing startup.
- Benefits: Competitive salary, dynamic work environment, and the chance to shape a flagship location.
- Why this job: Be at the forefront of a creative revolution and build a thriving community from day one.
- Qualifications: Strong leadership skills and experience in hospitality or operations management.
- Other info: Exciting opportunity to influence the future of the creative industry in Shoreditch.
The predicted salary is between 43200 - 72000 £ per year.
About Qube
Qube is the world’s first members’ club for music and content creators, combining a vibrant creative community with state-of-the-art studios, workspaces, and social spaces. More than just a studio, Qube offers an entire creator industry behind one membership, working with individual creators, record labels, and brands across multiple London locations. We’re a fast-growing startup building a new category within the creative industries. In Summer 2026, we’re opening a new flagship site in the heart of Shoreditch and we’re looking for an exceptional General Manager to join the founding team and lead the site from day one. This is a rare opportunity to shape, launch, and scale a flagship location, working closely with the Head of Operations through pre-opening, launch, and live operations. You’ll have full ownership of site performance, team leadership, member experience, and commercial success.
The Role
The General Manager is the most senior on-site leader at Qube Shoreditch and is accountable for the overall success of the site. This role blends hospitality-led operations, people leadership, and commercial ownership, while delivering a best-in-class experience for members. You will be hands-on, entrepreneurial, and deeply invested in building a thriving creative community, while ensuring the site meets its financial and operational targets.
Pre-Opening and Site Set Up
- Work alongside the Head of Operations to support mobilisation, setup, and launch of the Shoreditch site
- Help shape operational processes, standards, and ways of working ahead of opening
- Support recruitment, onboarding, and training of the founding site team
- Ensure systems, suppliers, contractors, and teams are operationally ready for launch
- Act as a key culture carrier, embedding Qube’s values from day one
Site Operations and Facilities
- Oversee daily operations across studios, workspaces, offices, bars, and communal areas
- Ensure all spaces and equipment are maintained to the highest standard
- Manage facilities, maintenance, contractors, and service contracts
- Take full responsibility for Fire Safety, Health
General Manager employer: Qube
Contact Detail:
Qube Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the creative industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with hiring managers or during interviews, make sure to express your enthusiasm for Qube and its mission. Share your ideas on how you can contribute to building that vibrant creative community they’re after.
✨Tip Number 3
Prepare for the unexpected! In a fast-growing startup like Qube, things can change quickly. Be ready to discuss how you’ve adapted to challenges in the past and how you can bring that flexibility to the General Manager role. It’s all about being hands-on and entrepreneurial!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It shows you’re genuinely interested in joining our team and helps us keep track of all the amazing talent looking to be part of Qube.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Creativity: When writing your application, let your love for the creative industry shine through. We want to see how your experiences and interests align with Qube's vibrant community of music and content creators.
Tailor Your Application: Make sure to customise your CV and cover letter for the General Manager role. Highlight relevant experience in hospitality, operations, and team leadership that showcases your ability to drive success in a fast-paced environment like ours.
Be Authentic: We value authenticity at StudySmarter, so don’t be afraid to let your personality come through in your writing. Share your unique perspective on what makes a thriving creative community and how you can contribute to it.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Qube
✨Know the Company Inside Out
Before your interview, dive deep into Qube's mission, values, and what makes it unique in the creative industry. Familiarise yourself with their offerings and how they support music and content creators. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Style
As a General Manager, your leadership approach is crucial. Be prepared to discuss your past experiences in leading teams, especially in fast-paced environments. Share specific examples of how you've motivated teams, handled challenges, and fostered a positive culture, as this aligns with Qube’s emphasis on community.
✨Prepare for Operational Questions
Expect questions about operational management and how you would handle daily challenges at Qube. Think about your strategies for maintaining high standards across various spaces and how you would ensure a seamless member experience. Having concrete examples ready will demonstrate your capability.
✨Emphasise Your Entrepreneurial Spirit
Qube is a startup, so they’ll be looking for someone who can think outside the box. Highlight any entrepreneurial projects or initiatives you've led in the past. Discuss how you can contribute to shaping and scaling the Shoreditch site, showing that you're not just a manager but a visionary leader.
