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For Companies At a Glance
- Tasks: Lead events and create engaging experiences to boost member growth and retention.
- Company: Join Qube, the first members' studio for music makers and podcasters in London.
- Benefits: Enjoy a creative work environment with opportunities for networking and collaboration.
- Why this job: Be part of a vibrant community and help shape the future of London's creative scene.
- Qualifications: Experience in events or community management within the music or creative industries is essential.
- Other info: Ideal for self-starters who thrive on building relationships and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Mission: Drive member growth and retention by creating engaging experiences and turning members into advocates. You\’ll lead our events program and strengthen our community to help members thrive.
About Qube
Meet Qube: the world\’s first members\’ studio for music makers and podcasters. Since 2020, we\’ve grown to 4 locations with 80+ studios, becoming the home for London\’s most exciting up-and-coming creators.
From producing your LP to filming your podcast episode, it all happens at Qube.
Responsibilities
Loyalty & Retention
- Manage brand and CRM member initiatives that boost retention and turn members into advocates
- Support member journey in Hubspot from onboarding to monthly communications
- Stay ahead of industry trends and member needs to create resonant community experiences
- Partner with the marketing team to transform member insights and stories into powerful acquisition content
- Use data and member insights to track and improve key advocacy metrics including NPS, referral volume, and referral conversion rates
Events
- Design and execute member events that spark connections
- Identify and secure partnerships with relevant brands, artists and industry leaders to create compelling programming
- Support the development of cultural and ticketed events that enhance Qube\’s position in London\’s creative landscape
- Track event success through engagement and satisfaction metrics
We’re looking for:
- Substantial experience managing events and/or community initiatives in music, entertainment, hospitality or creative industries
- Demonstrable deep knowledge and relationships within London’s music and creative industry
- Experience with Hubspot or similar CRM tools
- Excellent project management and communication skills
You\’re our kind of person if you:
- Are a true self-starter with a positive attitude
- Enjoy building genuine relationships
- Have a growth mindset and enjoy continuous learning
- Have high standards and sweat the small stuff
Brand Experience Manager employer: Qube
Contact Detail:
Qube Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Experience Manager
✨Tip Number 1
Familiarize yourself with the London music and creative scene. Attend local events, engage with artists, and build relationships within the industry. This will not only enhance your understanding but also help you network effectively.
✨Tip Number 2
Get hands-on experience with Hubspot or similar CRM tools. Familiarity with these platforms is crucial for managing member journeys and communications, so consider taking online courses or tutorials to boost your skills.
✨Tip Number 3
Stay updated on the latest trends in community engagement and event management. Follow industry leaders on social media, subscribe to relevant newsletters, and participate in webinars to gather insights that can inform your strategies.
✨Tip Number 4
Prepare to showcase your project management skills by organizing a small event or initiative. Document the process and outcomes to demonstrate your ability to design and execute successful experiences, which is key for this role.
We think you need these skills to ace Brand Experience Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Brand Experience Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your substantial experience in managing events or community initiatives, particularly within the music, entertainment, or creative industries. Use specific examples to demonstrate your impact.
Showcase Your Skills: Make sure to highlight your project management and communication skills. Provide examples of how you've successfully managed projects or events in the past, and how you’ve built relationships within the industry.
Tailor Your Application: Customize your application materials to reflect Qube's mission and values. Show your enthusiasm for creating engaging experiences and your understanding of the music and creative landscape in London.
How to prepare for a job interview at Qube
✨Show Your Passion for Community Building
Make sure to express your enthusiasm for creating engaging experiences and building a strong community. Share specific examples from your past experiences where you successfully fostered relationships and turned members into advocates.
✨Demonstrate Your Event Management Skills
Prepare to discuss your experience in managing events, particularly in the music or creative industries. Highlight any successful events you've organized, focusing on how you tracked engagement and satisfaction metrics to measure success.
✨Familiarize Yourself with Hubspot
Since the role involves using Hubspot or similar CRM tools, it’s crucial to show your familiarity with these platforms. Be ready to discuss how you've used data and member insights in the past to improve retention and advocacy metrics.
✨Stay Ahead of Industry Trends
Research current trends in the music and creative industries, especially those relevant to London. Being able to discuss these trends and how they can influence community experiences will demonstrate your proactive approach and industry knowledge.
