At a Glance
- Tasks: Ensure security and customer service at a busy shopping complex during night shifts.
- Company: Join a leading retail security team in the South East.
- Benefits: Competitive pay, flexible shift patterns, and opportunities for training.
- Why this job: Be part of a dynamic team making a real difference in public safety.
- Qualifications: SIA licence required; customer service experience preferred.
- Other info: Work 40 hours a week with a 4 on, 4 off shift pattern.
The predicted salary is between 24000 - 36000 Β£ per year.
Job description: This is a fantastic opportunity to work at one of the largest shopping complex in the South East. Our client is looking to expand their current security team within the retail sector. As part of the team you will be responsible for ensuring high standards of security and customer service both to visitors and clients to the site. The team are public facing and act with professionalism and have a can-do attitude. * Front line SIA licence * Experience of working in a customer focused environment * Good clear communication skills * First Aid qualified or willing to work towards the qualification * CCTV SIA licence would be desirable Person Specification: * Smart appearance * Experience of working in a retail environment * Able to work unsupervised and take responsibility * Able to remain calm under pressure * Must be able to attend work in line with shift patterns The Job: * To interact with visitors and tenants within the site * Carry-out regular patrols * Ensure compliance with all company procedures * Be professional, friendly and courteous whilst carrying out duties * Ensure that all incidents have a timely response * Maintain constant monitoring of radio systems * Regularly liaise with management team * Provide assistance to third party contractors 40 hours per week, shift pattern 4 on and 4 off, days (7pm β 7am or 10pm β 10am)
Security Officer - Nights employer: Qube Recruitment
Contact Detail:
Qube Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Security Officer - Nights
β¨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those working in retail. A friendly chat can lead to insider info about job openings or even a recommendation.
β¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, highlight your SIA licence and any customer service experience. Make sure they know you're ready to keep things safe and sound!
β¨Tip Number 3
Be proactive! If you see a job that fits, donβt wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows youβre serious about joining the team.
β¨Tip Number 4
Stay calm and collected! During interviews, remember to showcase your ability to handle pressure. Share examples of how you've kept your cool in tricky situations β itβs a key trait for a Security Officer!
We think you need these skills to ace Security Officer - Nights
Some tips for your application π«‘
Show Off Your Experience: Make sure to highlight any previous experience in security or customer service. We want to see how your background aligns with the role, so donβt hold back on those relevant skills!
Be Professional and Personable: Since this role is all about interacting with visitors and tenants, let your personality shine through! Use a friendly tone in your application to show us you can be both professional and approachable.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who take the time to connect their skills with what weβre looking for!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Qube Recruitment
β¨Know Your Security Basics
Make sure you brush up on your security knowledge, especially regarding SIA licensing and protocols. Familiarise yourself with common security scenarios in retail environments, as this will show that you're prepared and understand the role.
β¨Showcase Your Customer Service Skills
Since the role involves interacting with visitors and tenants, be ready to discuss your experience in customer-focused environments. Prepare examples of how you've handled difficult situations or provided excellent service in the past.
β¨Dress to Impress
A smart appearance is crucial for a Security Officer. Dress professionally for the interview to reflect the standards expected in the role. This not only shows respect but also demonstrates your understanding of the importance of presentation in a public-facing position.
β¨Stay Calm and Collected
During the interview, practice staying calm under pressure. You might be asked situational questions that test your ability to handle stress. Take a moment to think before responding, and demonstrate your problem-solving skills effectively.