Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure security and customer service at a busy shopping complex.
- Company: Join a leading retail security team in the South East.
- Benefits: Enjoy a structured shift pattern with 4 days on, 4 days off.
- Why this job: Be part of a professional team making a real impact on visitor safety.
- Qualifications: SIA licence required; customer service experience preferred.
- Other info: First Aid qualification is a plus; calmness under pressure is essential.
This is a fantastic opportunity to work at one of the largest shopping complexes in the South East. Our client is looking to expand their current security team within the retail sector. As part of the team, you will be responsible for ensuring high standards of security and customer service both to visitors and clients to the site. The team are public facing and act with professionalism and have a can-do attitude.
- Front line SIA licence
- Experience of working in a customer focused environment
- Good clear communication skills
- First Aid qualified or willing to work towards the qualification
- CCTV SIA licence would be desirable
Person Specification:
- Smart appearance
- Experience of working in a retail environment
- Able to work unsupervised and take responsibility
- Able to remain calm under pressure
- Must be able to attend work in line with shift patterns
The Job:
- To interact with visitors and tenants within the site
- Carry out regular patrols
- Ensure compliance with all company procedures
- Be professional, friendly and courteous whilst carrying out duties
- Ensure that all incidents have a timely response
- Maintain constant monitoring of radio systems
- Regularly liaise with management team
- Provide assistance to third party contractors
40 hours per week, shift pattern 4 on and 4 off, earlies (7am - 7pm)
Security Officer employer: Qube Recruitment
Contact Detail:
Qube Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service standards in retail environments. Understanding these will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in retail or security. Be prepared to share examples of how you've handled difficult situations or provided excellent service, as this will resonate well with the hiring team.
✨Tip Number 3
Make sure to showcase your communication skills during any interactions with us. Whether it's through a phone call or in-person meeting, clear and confident communication is key in a security role, so practice articulating your thoughts effectively.
✨Tip Number 4
If you don't already have your First Aid qualification, express your willingness to obtain it. This shows initiative and a commitment to safety, which is highly valued in security positions.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and customer service. Emphasise any previous roles in retail environments and your SIA licence, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your professionalism and can-do attitude. Mention specific examples of how you've handled pressure in past roles and your commitment to maintaining high standards of security.
Highlight Relevant Qualifications: If you have a First Aid qualification or are willing to obtain one, make sure to mention this in your application. Also, if you have a CCTV SIA licence, include it as it is desirable for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Security Officer.
How to prepare for a job interview at Qube Recruitment
✨Dress Smartly
As a Security Officer, your appearance matters. Make sure to dress smartly for the interview to reflect the professionalism expected in the role. A neat and tidy outfit will help create a positive first impression.
✨Showcase Your Customer Service Skills
Since the role involves interacting with visitors and tenants, be prepared to discuss your experience in customer-focused environments. Share specific examples of how you've handled difficult situations or provided excellent service in the past.
✨Demonstrate Calmness Under Pressure
The ability to remain calm under pressure is crucial for a Security Officer. Be ready to answer situational questions that assess how you would handle emergencies or stressful situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Security Protocols
Research common security protocols and procedures relevant to retail environments. Showing that you understand the importance of compliance and safety measures will demonstrate your commitment to the role and readiness to contribute effectively.
