At a Glance
- Tasks: Ensure safety and security at Lakeside Shopping Centre while providing excellent customer service.
- Company: Join a professional security team in a busy shopping environment.
- Benefits: Earn £14.20 per hour with flexible shifts and career development opportunities.
- Other info: Dynamic role with potential for growth in the security industry.
- Why this job: Make a real difference in a vibrant shopping centre while enhancing your security skills.
- Qualifications: SIA Frontline Security Licence and strong communication skills required.
The predicted salary is between 12.6 - 15.4 £ per hour.
Security Officer at Lakeside Shopping Centre, Thurrock. £14.20 per hour, 40 hours per week | 4 on / 4 off | Day Shifts.
The Opportunity
Our client is looking for professional and customer-focused Security Officers to join the security team at Lakeside Shopping Centre. This is a fantastic opportunity for an experienced security professional to work within a busy, high-profile shopping centre environment, helping to maintain a safe, secure and welcoming experience for visitors, retailers, contractors and colleagues. You will be part of a professional security team, providing a visible presence throughout the centre and responding confidently to incidents, emergencies and customer enquiries.
What You'll Be Doing
- Maintain a visible and professional security presence throughout the centre.
- Patrol public areas, back-of-house areas and designated security zones.
- Respond promptly and professionally to incidents, emergencies and alarms.
- Monitor CCTV and security systems where required.
- Provide assistance and support to customers, retailers and contractors.
- Deal with security-related enquiries and incidents in a calm and professional manner.
- Complete accurate incident reports, logs and handovers.
- Carry out routine security and safety checks.
- Support emergency procedures, evacuations and first aid incidents.
- Work closely with the Security Team Leader, Security Manager and wider centre operations team.
- Maintain high standards of customer service, professionalism and presentation at all times.
What We're Looking For
We’re looking for individuals who are professional, approachable and confident, with a strong focus on both security and customer service. You’ll need:
- A valid SIA Frontline Security Licence.
- Previous security experience is preferred.
- Excellent communication and customer service skills.
- The ability to remain calm and professional under pressure.
- Good observation and attention to detail.
- The ability to deal confidently with members of the public and challenging situations.
- A professional approach to security and safety procedures.
- The ability to work effectively as part of a team.
First Aid at Work and ACT/Counter Terrorism training would be desirable.
Why Join?
This is a great opportunity to join an established security operation at one of the UK's major shopping destinations. You'll be working as part of a professional team in a varied and customer-facing environment, with opportunities to develop your security experience and progress within the industry. If you’re a professional security officer who takes pride in delivering excellent security and customer service, we’d love to hear from you.
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