At a Glance
- Tasks: Lead and manage cleaning teams to maintain high cleanliness standards in a shopping centre.
- Company: Join a dynamic team in a busy shopping centre environment.
- Benefits: Competitive salary, flexible hours, and leadership opportunities.
- Other info: Fast-paced environment with a focus on customer service and team motivation.
- Why this job: Make a real impact by ensuring a clean and welcoming space for customers.
- Qualifications: Experience in team leadership and strong communication skills required.
- Environmental Services Team Leader - 12 month Fixed Term Contract Maternity Cover
- Working Pattern: 5 days on, 2 days off | Wednesday–Sunday
About the Role
We are looking for an experienced and motivated Environmental Services Team Leader to join the team and take responsibility for leading and managing shift cleaning teams across the shopping centre.
This is a hands-on leadership role where you’ll play an important part in ensuring the highest standards of cleanliness are maintained across the centre, including mall areas, customer restrooms, waste facilities, car parks and external areas.
You’ll be responsible for supporting the operational management team, motivating your colleagues and ensuring all environmental services are delivered safely, efficiently and to an exceptional standard.
Key Responsibilities
- Lead, manage and motivate shift cleaning teams to deliver consistently high standards.
- Support the Head of Department and take on management responsibilities when required.
- Ensure exceptional cleaning standards are maintained across the centre on a daily basis.
- Organise and support shift rotas, team briefings and day-to-day operational activities.
- Provide encouragement and guidance to team members, identifying training and development opportunities.
- Assist with recruitment and the onboarding and training of new team members.
- Conduct regular team briefings to communicate expectations, best practices and operational updates.
- Monitor team performance and ensure work is completed to the required quality and compliance standards.
- Respond to team member queries and assist with resolving issues effectively.
- Manage stock and materials, maintaining accurate inventory records and supporting ordering where required.
- Ensure all work is carried out in line with health and safety requirements and relevant compliance standards.
- Provide excellent customer service, including dealing professionally with customer enquiries and complaints.
- Work closely with operational management to ensure the smooth running of environmental services across the centre.
About You
We’re looking for someone who is confident leading a team and takes pride in delivering high standards.
You’ll ideally have experience in a supervisory or team leadership position and be comfortable working in a fast-paced, customer-focused environment.
You’ll need to demonstrate
- Strong leadership skills and the ability to motivate a team.
- Excellent verbal and written communication skills.
- Previous experience of training and developing employees.
- Strong relationship-building skills.
- Excellent customer service skills.
- A self-motivated and proactive approach.
- The ability to organise and manage competing priorities.
- A strong focus on health, safety, quality and compliance.
- Flexibility and a positive approach to working as part of a team.
Desirable Experience
Previous experience and working knowledge of professional cleaning techniques, equipment and machinery would be advantageous.
- What’s on Offer
- 36.5 hours per week
- 5 days on / 2 days off
- Wednesday–Sunday working pattern
- Opportunity to take on a key leadership role within a busy and high-profile shopping centre environment.
If you’re an experienced team leader who takes pride in maintaining high standards, motivating people and delivering excellent customer service, we’d love to hear from you
Cleaning Supervisor FTC in Grays employer: Qube Recruitment
Join our dynamic team in Hoo, Medway, where we prioritise a supportive work culture and offer competitive pay for skilled technicians. We believe in fostering employee growth through hands-on experience and collaboration with seasoned professionals, ensuring you can advance your career while contributing to high-quality vehicle repairs. Enjoy the unique advantage of working in a close-knit environment that values attention to detail and teamwork, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor FTC in Grays
✨Tap into Local Networks
For temporary roles in janitorial and cleaning services, it's super effective to connect with local property managers, event venues, and schools. These places often need temporary staff for events or seasonal cleaning, so don’t hesitate to reach out directly and see if they’re hiring!
✨Check Out Community Job Boards
Don’t overlook community job boards and local Facebook groups focused on gig work. Many times, businesses post short-term openings there. Join those groups, keep an eye out for postings, and be ready to jump on opportunities when they come up!
✨Show Up in Person
For temporary jobs like these, sometimes showing up in person can make a big difference. If you spot a business in your area that looks like they might need cleaning help, pop in and ask if they’re looking for short-term workers. A friendly face goes a long way!
✨Post Your Availability Online
Create a quick profile on platforms popular in the cleaning services sector, like Gumtree or local job sites, and list your availability. Make sure to highlight any relevant experience. This can help businesses find you quickly for temporary work opportunities!
We think you need these skills to ace Cleaning Supervisor FTC in Grays
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a temporary role in janitorial and cleaning services, make sure to showcase any previous cleaning or maintenance jobs you've held. We want to see your skills in action, so mention specific tasks you've completed, like floor care or waste management, and any equipment you're familiar with!
Certifications Matter!:If you've got any certifications that relate to health and safety, or specific cleaning techniques, flaunt them in your application. These can really set you apart from the crowd, showing that you know the importance of maintaining a clean and safe environment.
Tailor Your Availability:Since this is a temporary position, it’s super important to be clear about your availability in your cover letter. Let us know when you can start and how flexible you can be with hours. The more straightforward you are, the easier it is for us to see if you’re the right fit for our needs at Qube Recruitment.
Keep It Straightforward:For a temporary role, we aren’t looking for a lengthy novel in your CV or cover letter. Stick to the essentials — your experience, skills, and a brief personal touch about why you want to work with us at Qube Recruitment. Short and sweet is the way to go!
How to prepare for a job interview at Qube Recruitment
✨Know Your Cleaning Techniques
In a janitorial role, it's key to showcase your knowledge of different cleaning methods and products. Be ready to discuss your experience with various tidying techniques, whether it's deep cleaning, waste management or floor care. They might even ask you about how you handle specific cleaning challenges, so having a couple of examples up your sleeve will help us shine!
✨Safety First!
Understanding safety protocols is crucial in cleaning services. Make sure you're familiar with health and safety regulations relevant to the industry, like using personal protective equipment (PPE) and handling chemicals safely. Prepare to share how you ensure a safe working environment, as this will definitely resonate with your interviewers at Qube Recruitment.
✨Flexibility Over Everything
Since you're applying for a temporary role, emphasise your availability and adaptability. Be prepared to discuss how you can adjust to different cleaning environments, shifting schedules, and varying tasks. Highlighting your willingness to jump into any assignment will make you stand out and show us you're the right fit for Qube Recruitment.
✨Show Off Your Past Experience
If you’ve done janitorial work before, bring along your references or any previous feedback you've received. Temporary roles often rely heavily on past performance, so having tangible examples or even a brief portfolio of your work can help us demonstrate your ability to meet and exceed expectations at Qube Recruitment.
