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- Tasks: Monitor CCTV systems and support staff at Queensgate Shopping Centre.
- Company: Join a leading security solutions provider in the UK.
- Benefits: Enjoy a dynamic work environment with flexible shift patterns.
- Why this job: Be part of a crucial team ensuring safety and security for shoppers and retailers.
- Qualifications: Must have valid CCTV and SIA Door Supervisors Licences; experience with authorities is a plus.
- Other info: Work in a fast-paced environment with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a leading company in providing security solutions for various industry sectors throughout the UK. We have been asked to support the recruitment of a CCTV Operator for a retail site, Queensgate Shopping Centre, Peterborough. The Role: Working as part of the Operations team you will be monitoring CCTV Systems and providing CCTV support for the Centre staff and retailers as well as acting as a call handler. Responsible for: * Support & assist all the appropriate team members & management * Emergencies and evacuations are managed effectively, acting as a point of contact for tenants and emergency services * Ensure that the DFR report is kept up to date, ensure that all incidents are recorded in the incident log and accidents are recorded * Ensure all identified hazards, risks and or maintenance issues are immediately escalated to line management * Contractors arriving on site adhere fully to all requirements in line with H&S * Liaise with local police, residents, authorities and neighbouring businesses to ensure the most effective security measures are adopted * Provide an excellent level of customer service * Investigate and resolve customer complaints Skills, knowledge and experience: * Must hold valid CCTV Public Space Surveillance Licence * Must hold a valid SIA Door Supervisors Licence * Must be computer literate * Previous experience of dealing with authorities, such as reporting * Able to work in a fast paced environment * Able to work shift pattern of 4 days on, 4 days rest, 4 nights on etc.. Apply Now
Cctv Operator employer: Qube Recruitment
Contact Detail:
Qube Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cctv Operator
✨Tip Number 1
Familiarize yourself with the specific CCTV systems used at retail sites. Understanding the technology and software can give you an edge during interviews, showing that you're proactive and knowledgeable.
✨Tip Number 2
Brush up on your emergency response protocols. Being able to discuss how you would handle emergencies or evacuations can demonstrate your readiness for the role and your ability to think on your feet.
✨Tip Number 3
Network with professionals in the security industry. Engaging with others who work in similar roles can provide insights and potentially lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare to showcase your customer service skills. Since you'll be interacting with tenants and the public, having examples ready of how you've successfully handled complaints or provided excellent service will set you apart.
We think you need these skills to ace Cctv Operator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the CCTV Operator position. Understand the responsibilities and required skills, such as holding a valid CCTV Public Space Surveillance Licence and SIA Door Supervisors Licence.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in security roles or dealing with authorities. Mention specific situations where you provided excellent customer service or managed emergencies.
Tailor Your Application: Customize your application materials to reflect the specific requirements of the job. Use keywords from the job description, such as 'monitoring CCTV systems' and 'incident log', to demonstrate your fit for the role.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.
How to prepare for a job interview at Qube Recruitment
✨Show Your Knowledge of CCTV Operations
Make sure to familiarize yourself with the specific CCTV systems used in retail environments. Highlight any previous experience you have with monitoring and managing these systems during the interview.
✨Demonstrate Your Customer Service Skills
Since providing excellent customer service is crucial for this role, prepare examples of how you've handled customer complaints or difficult situations in the past. This will show your ability to maintain a calm demeanor under pressure.
✨Understand Emergency Protocols
Be ready to discuss how you would handle emergencies and evacuations. Familiarize yourself with common procedures and be prepared to explain how you would act as a point of contact for tenants and emergency services.
✨Highlight Your Communication Skills
Effective communication with local authorities and team members is key. Prepare to share experiences where your communication skills made a difference, especially in high-pressure situations.
