At a Glance
- Tasks: Ensure safety and security at Lakeside Shopping Centre while providing excellent customer service.
- Company: Join a professional security team in a busy shopping environment.
- Benefits: Competitive pay, flexible shifts, and opportunities for career growth.
- Other info: Dynamic role with a focus on teamwork and customer interaction.
- Why this job: Make a real difference in a vibrant shopping centre while developing your skills.
- Qualifications: SIA Frontline Security Licence and strong communication skills required.
The predicted salary is between 14.2 - 14.2 £ per hour.
- Security Officer
- Lakeside Shopping Centre, Thurrock
- £14.20 per hour
- 40 hours per week | 4 on / 4 off | Day Shifts
The Opportunity
Our client is looking for professional and customer-focused Security Officers to join the security team at Lakeside Shopping Centre.
This is a fantastic opportunity for an experienced security professional to work within a busy, high-profile shopping centre environment, helping to maintain a safe, secure and welcoming experience for visitors, retailers, contractors and colleagues.
You will be part of a professional security team, providing a visible presence throughout the centre and responding confidently to incidents, emergencies and customer enquiries.
- What You'll Be Doing
- Maintain a visible and professional security presence throughout the centre.
- Patrol public areas, back-of-house areas and designated security zones.
- Respond promptly and professionally to incidents, emergencies and alarms.
- Monitor CCTV and security systems where required.
- Provide assistance and support to customers, retailers and contractors.
- Deal with security-related enquiries and incidents in a calm and professional manner.
- Complete accurate incident reports, logs and handovers.
- Carry out routine security and safety checks.
- Support emergency procedures, evacuations and first aid incidents.
- Work closely with the Security Team Leader, Security Manager and wider centre operations team.
- Maintain high standards of customer service, professionalism and presentation at all times.
What We're Looking For
We're looking for individuals who are professional, approachable and confident, with a strong focus on both security and customer service.
You'll need
- A valid SIA Frontline Security Licence.
- Previous security experience is preferred.
- Excellent communication and customer service skills.
- The ability to remain calm and professional under pressure.
- Good observation and attention to detail.
- The ability to deal confidently with members of the public and challenging situations.
- A professional approach to security and safety procedures.
- The ability to work effectively as part of a team.
First Aid at Work and ACT/Counter Terrorism training would be desirable.
Why Join?
This is a great opportunity to join an established security operation at one of the UK's major shopping destinations.
You'll be working as part of a professional team in a varied and customer-facing environment, with opportunities to develop your security experience and progress within the industry.
If you're a professional security officer who takes pride in delivering excellent security and customer service, we'd love to hear from you.
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Grays
✨Join Security Community Events
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We think you need these skills to ace Retail Security Officer in Grays
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Qube recruitment Careers. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Qube recruitment Careers.
How to prepare for a job interview at Qube recruitment Careers
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Qube recruitment Careers.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Qube recruitment Careers.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Qube recruitment Careers.
