At a Glance
- Tasks: Plan and coordinate customer visits, optimise routes, and tackle logistical challenges.
- Company: Join Quatra, a family-owned leader in sustainable cooking oil processing.
- Benefits: Enjoy fair pay, a company phone, laptop, pension plan, and 20+ days of leave.
- Other info: Be part of a dynamic team with opportunities for growth in an expanding company.
- Why this job: Make a real impact on environmental goals while developing your planning skills.
- Qualifications: Strong Excel skills, geographical knowledge, and excellent communication abilities.
The predicted salary is between 40500 - 49500 £ per year.
Are you a natural planner with strong analytical skills?
Do you excel in communication and have a good sense of geographical insight?
Then you might be the colleague we're looking for!
What does your job look like?
As a Dispatcher, you ensure the efficient and customer-focused processing of orders. You coordinate daily planning , optimise routes, and proactively tackle logistical challenges. Thanks to your service-oriented approach , collaboration between customers , drivers, and internal teams runs smoothly and professionally.
Your responsibilities as Dispatcher
- Planning and dispatching customer visits in the UK.
- Coordinating the collection of used cooking oil and the delivery of fresh oil.
- Monitoring visit frequencies for existing customers.
- Proactive communication with customers via phone and email to ensure smooth coordination.
- Clear communication and coordination with drivers to ensure efficient routing and smooth operations.
- Daily alignment with other planners to manage priorities and adjust plans where needed.
- Entering customer visits in our planning system and managing on-call requests throughout the day.
- Using our ERP system (Odoo) and track-and-trace tools effectively.
What do we expect from you?
- Strong working knowledge of Excel, web portals, and track & trace systems.
- Excellent geographical knowledge and analytical ability to find efficient, customer-oriented logistics solutions.
- Commercial communication skills in dealing with clients. Willingness to work in an open and direct company culture, with a hands‑on mindset and the ability to adapt quickly.
- Fluency in English is required.
Why choose Quatra?
- A dynamic team within a family‑owned company undergoing international expansion.
- A stimulating work environment with varied tasks.
- An opportunity to work for a company that actively contributes to environmental goals.
- A permanent contract with fair compensation and immediate start.
- An attractive package of fringe benefits, including a company phone and laptop, pension plan, and no less than 20 days of paid leave (+ bank holidays)
We're already excited to have you on board!
About Quatra
Quatra is the European market leader in the collection and processing of used cooking oil.
The oil we collect from more than 180.000 customers is processed into raw material for sustainable biofuel, which saves more than 90% CO₂ compared to regular diesel.
In this way, we play a crucial role in helping Europe become carbon‑neutral by 2050 (European Green Deal).
We achieve all this with 700 enthusiastic employees across 10 countries (headquarters in Lokeren, Belgium), driven by one goal: to deliver the best service, at the best price, in the most ecological way.
In our family business, the right mindset is essential.
We are looking for motivated employees who fit within our culture of solution‑oriented and independent work.
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Dispatcher in Wednesbury employer: Quatra
As an HR Officer at our company, you'll thrive in a dynamic and supportive work environment that values your contributions and fosters professional growth. We offer competitive benefits, a collaborative culture, and opportunities for continuous learning, all set in a vibrant location that enhances work-life balance. Join us to make a meaningful impact on our employees' experiences while developing your career in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatcher in Wednesbury
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Quatra.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Quatra. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Dispatcher in Wednesbury
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Quatra, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Quatra and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Quatra. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Quatra
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Quatra.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Quatra.
