Quartzenterprises is seeking a Client Support Team Lead (End User Support) to lead day-to-day delivery of structured second-line and high-touch end-user support across offices and regional coverage, ensuring strong case ownership and reliable onsite and escalated support within agreed workflows.
The role combines people leadership with service delivery oversight, escalation management, and operational improvement, maintaining quality across onsite support, user lifecycle activity, and device
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End User Support Team Lead — Elevate Client Experience in London employer: Quartzenterprises
As the Head of Cyber Security Operations Centre, you will join a forward-thinking organisation that prioritises innovation and employee development. Our collaborative work culture fosters curiosity and accountability, providing ample opportunities for professional growth while ensuring a supportive environment. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making us an exceptional employer for those seeking meaningful and impactful careers in cybersecurity.
