Quality Engineer RCA in Rugby

Who we are… Quartzelec is an independent, multi-disciplined service provider, proudly employing over 600 people in the UK and beyond, with a turnover exceeding £90 million. We specialise in contracting and rotating machine services, and our expertise in repairing and maintaining motors and generators is backed by over 100 years of experience in the field. We take pride in being an engineering authority with a strategic global presence, dedicated to meeting the unique needs of our clients. Join us for a unique experience where we value autonomy, giving our employees responsibility and ownership in their areas of expertise.

The Opportunity

We are now looking to recruit a Quality Engineer within our Rugby Operation to oversee and carry out daily quality tasks, ensuring that the company’s quality processes are followed. You will facilitate 8D problem‑solving activities for both supplier and internal complaints, from initial containment through to verified corrective actions. Success in this role will be achieved by building strong working relationships across the business, communicating with managers and staff to ensure that our QMS is functioning correctly and compliance is maintained. You will play a key role in reducing defects, advising on changes, and providing training to support our quality standards.

Key Responsibilities

• Ensure compliance with company procedures across Rugby operations
• Lead the closure of non‑conformances through effective root cause analysis and corrective/preventative actions
• Prepare quality reports, documentation and corrective action records
• Support APQP, FMEA and development of Inspection & Test Plans (ITPs) and Quality Plans
• Monitor and report on key quality metrics to identify trends and drive improvements
• Lead and support internal and external audits in line with industry and customer standards
• Work closely with production and engineering teams to embed quality throughout the manufacturing process
• Investigate quality issues, produce RCA reports and support operational improvement actions
• Carry out supplier site visits and audits for machining, fabrication, plating, stamping and laser‑cutting processes
• Promote a positive quality culture and continuous improvement across the business
• Identify training needs related to quality and support capability development
• Maintain document control and procedural compliance
• Competent use of Microsoft Office and experience with ERP systems

Qualifications

• Background in electrical or mechanical engineering
• Experience within a production environment, including inspection work and use of mechanical measuring equipment
• Strong understanding of engineering drawings and GD&T
• Proven ability to lead quality activities and resolve non‑conformances using RCA tools such as 8D, A3, Ishikawa and 5 Whys
• Working knowledge of ISO 9001:2015 and quality auditing techniques
• Competent IT skills, including Microsoft Office and experience with ERP systems
• Clear and confident communication skills
• Practical, hands‑on approach with strong problem‑solving ability
• Meet targets in Safety, Quality, Cost and Delivery
• Flexibility to work extended hours when required and willingness to undertake relevant training
• Experience with rotating machines and Lean/Six Sigma methodologies (desirable)

Security Clearance: Due to the nature of our work, you must hold or be eligible to obtain Security Check (SC) clearance. We can support your application for SC if you do not currently have it. Applicants must be UK nationals.

Benefits

• Contributory salary sacrifice pension scheme
• Life insurance (4x your salary)
• Enhanced annual leave entitlement, in addition to bank holidays
• Company-funded gym subsidy payments
• Annual vision allowance
• Free 24/7 remote GP service
• Employee referral programme
• Long service recognition awards
• Paid maternity and paternity leave
• Access to free Electric/Hybrid vehicle charging points
• Employee Assistance Programme
• Extensive professional development through our in-house training academy
• Career-enhancing training events
• Exclusive employee discounts and various concessions via our corporate perks platform

Why Quartzelec? At Quartzelec, we invest heavily in our people and their development. With over 100 active apprentices and industry recognition for our training and development programmes, we provide genuine opportunities to grow and progress. You’ll join a business that values professional ownership, encourages continuous improvement, and supports its people in delivering high-quality engineering solutions within a respected and growing organisation.

Closing Date: TBC

We reserve the right to close this vacancy early if sufficient applications are received. Early application is therefore encouraged. Strictly no agencies please.