Salary: £45,000 to £50,000 per annum, plus bonus and a share of service charge
Contract: Permanent, full time
- Live-in accommodation if required, and staff meals on duty
- Private health insurance and an Employee Assistance Programme
- Complimentary spa and leisure access, and food and beverage discounts
- Flexible working and holiday options
I am recruiting an Operations Manager to join the executive team at a resort in North Devon, leading five departments and reporting to the General Manager.
The role
You would lead the heads of Housekeeping, Food and Beverage, Kitchen, Front Office and Guest Services. Budgets, payroll and profitability sit with you, as does the standard of every guest's stay from arrival to departure.
Day to day, you would:
- Develop the department heads into a team that runs well without you in the room
- Read the guest feedback, find the pattern and fix the cause
- Manage labour and cost lines across all five departments
- Keep the resort compliant on health and safety, food safety and employment law
What I am looking for
- Three years or more in a senior operations role in a hotel or resort, covering rooms and food and beverage
- A record of lifting guest scores and profit together, with numbers to show it
- A leader who develops managers rather than doing their jobs for them
- Working knowledge of Opera, Harri, Revinate and Procure Wizard
#J-18808-Ljbffr
Operations Manager in South Molton employer: Quartz Recruitment Specialists Ltd
Join a well-established, independent office technology business that values its employees and fosters a supportive work culture. With flexible working options, comprehensive training, and clear pathways for career progression, this company is dedicated to developing its people while maintaining a strong reputation for service excellence across the South West. If you're an experienced Field Service Engineer looking for a rewarding role where you can make a real impact, this is the place for you.
Contact Details:
Quartz Recruitment Specialists Ltd Recruitment Team
