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For Companies At a Glance
- Tasks: Process customer orders accurately and efficiently from start to finish.
- Company: Join a leading, rapidly growing company in Ascot with a supportive team culture.
- Benefits: Enjoy a collaborative environment and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values your contributions and fosters innovation.
- Qualifications: Experience in order administration or sales support is essential; strong attention to detail required.
- Other info: Proficiency in CRM systems and Microsoft Office, especially Excel, is a must.
The predicted salary is between 24000 - 36000 £ per year.
Our client, a leading and rapidly expanding company based in Ascot, is seeking a talented Order Administrator to join their dynamic team.
This is an exceptional opportunity for an individual looking to become an integral part of a supportive and collaborative environment, contributing directly to the company\’s continued success.
The Role
As an Order Administrator, you will be responsible for the accurate and efficient processing of customer orders from inception to completion. Your key duties will include:
- Receiving and processing sales orders via various channels (phone, email, online portal).
- Verifying order accuracy, including product codes, pricing, and shipping details.
- Liaising with customers to clarify order details and resolve any discrepancies.
- Coordinating with internal departments (e.g., sales and finance) to ensure smooth order fulfilment.
- Updating and maintaining customer records and order databases with meticulous attention to detail.
- Generating invoices and other essential documentation.
- Handling customer enquiries related to orders
- Proactively communicating order status updates to customers.
- Assisting with stock management and inventory reconciliation as required.
- Identifying and implementing process improvements to enhance order administration efficiency.
The Ideal Candidate
- Proven experience in an order administration, sales support, or similar administrative role is essential.
- Exceptional attention to detail and a high level of accuracy.
- Strong organisational and time management skills with the ability to prioritise effectively.
- Excellent communication skills, both written and verbal, with a professional and friendly telephone manner.
- Proficient in using CRM systems and Microsoft Office Suite, particularly Excel.
By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
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Order Administrator employer: Quarter4 Limited
Contact Detail:
Quarter4 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM systems and software mentioned in the job description. If you have experience with similar tools, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Practice responding to common customer queries related to order processing to demonstrate your ability to handle customer interactions smoothly.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed order accuracy in previous positions. Be ready to explain your methods for verifying information and resolving discrepancies.
✨Tip Number 4
Research the company’s values and culture to align your responses during any interviews. Highlight your ability to work collaboratively and contribute to a supportive team environment, as this is key for the role.
We think you need these skills to ace Order Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Order Administrator position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in order administration or similar roles. Emphasise your attention to detail, organisational skills, and proficiency with CRM systems and Microsoft Office, particularly Excel.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your previous experience aligns with the duties of the Order Administrator, such as processing orders or liaising with customers.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Quarter4 Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Order Administrator. Familiarise yourself with the key duties mentioned in the job description, such as processing orders and liaising with customers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Attention to Detail
Since the role requires exceptional attention to detail, prepare examples from your past experience where you successfully managed accuracy in order processing or data entry. Highlight how your meticulous nature has positively impacted previous roles.
✨Demonstrate Strong Communication Skills
As an Order Administrator, you'll need to communicate effectively with customers and internal teams. Practice articulating your thoughts clearly and consider preparing a few scenarios where you resolved customer queries or collaborated with colleagues to ensure smooth order fulfilment.
✨Familiarise Yourself with Relevant Tools
Proficiency in CRM systems and Microsoft Office, especially Excel, is crucial for this role. Brush up on your skills with these tools before the interview. You might even want to mention specific features or functions that you've used in the past to manage orders or track inventory.
