At a Glance
- Tasks: Assist customers through various channels and manage enquiries, replacements, and refunds.
- Company: Leading home products company in Bicester with a strong reputation.
- Benefits: Flexible working hours, both office and remote options available.
- Why this job: Join a dynamic team and enhance your customer service skills in a fast-paced environment.
- Qualifications: Prior customer service experience and strong communication skills required.
- Other info: Great opportunity for career growth and development.
The predicted salary is between 13 - 16 £ per hour.
A leading home products company in Bicester is looking for a part-time Customer Service Advisor to start in January 2025. This role involves assisting customer enquiries through various channels, providing accurate information on the product range, and managing replacements and refunds.
The position requires prior customer service experience, especially in a fast-paced environment. Ideal candidates will have strong communication skills and some familiarity with SAP. Flexible working hours include both office and remote work.
Multichannel Part-Time Customer Service Advisor in Bicester employer: Quarsh
Contact Detail:
Quarsh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multichannel Part-Time Customer Service Advisor in Bicester
✨Tip Number 1
Get to know the company inside out! Research their products and values so you can chat confidently about how you can help customers. This shows you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, try role-playing different scenarios with a friend. It’ll help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Don’t forget to highlight your previous customer service experience! Think of specific examples where you’ve handled tough situations or made customers happy. We want to see how you shine in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Multichannel Part-Time Customer Service Advisor in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in fast-paced environments. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Multichannel Customer Service Advisor role. Share specific examples of how you've handled customer enquiries and provided solutions in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Quarsh
✨Know the Product Range
Before your interview, take some time to familiarise yourself with the company's product range. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Customer Service Experience
Prepare specific examples from your previous roles where you successfully handled customer enquiries or resolved issues. Highlight your ability to thrive in a fast-paced environment, as this is crucial for the position.
✨Brush Up on SAP Basics
If you're not already familiar with SAP, it’s worth doing a bit of research. Understanding the basics can give you an edge during the interview, especially if they ask about your experience with software tools.
✨Demonstrate Flexibility and Adaptability
Since the role offers flexible working hours, be ready to discuss how you manage your time effectively. Share examples of how you've adapted to changing circumstances in previous jobs, which will show that you're a great fit for their dynamic environment.