At a Glance
- Tasks: Serve customers with a smile, recommend dishes, and ensure a clean, welcoming environment.
- Company: Join Hydes, a family-run brewery with a community-focused pub culture.
- Benefits: Earn up to £12.21/h plus tips, weekly pay, and fantastic discounts.
- Other info: Enjoy a vibrant work atmosphere with live entertainment and team development opportunities.
- Why this job: Perfect for students seeking flexible hours and career growth in hospitality.
- Qualifications: Must be over 18; a passion for customer service is essential.
The predicted salary is between 25000 - 30000 £ per year.
Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone. You must be over 18 to apply for this role due to age limits and service of alcohol.
What’s on offer?
- Up to £12.21h + Tips + some great benefits including: Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.
What hours will you be working?
- Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development:
- Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Front of House Team Member
As a Front of House Team Member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.
Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:
- Increasing sales through friendly service and conversation, and recommending dishes and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub
The Quarry Bank is very much the pub of choice in Timperley Village. This site is very much a community pub, which has a lovely dedicated dining area serving a high quality value led menu, a large traditional style bar serving a great range of cask beer, lagers, spirits and wines. Outside there is a secluded beer garden which overlooks the large, well-kept bowling green. With live entertainment and weekly quiz nights, this is an extremely popular pub with the local crowd.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Front of House Team Member in Timperley employer: Quarry Bank
At The Quarry Bank, part of Hydes Brewery, we pride ourselves on creating a welcoming and supportive work environment for our Front of House Heroes. With flexible part-time hours, competitive benefits including paid breaks and uniform allowances, and a strong focus on career progression through funded hospitality qualifications, we empower our team members to grow and thrive in the vibrant community of Timperley.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Timperley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hydes and The Quarry Bank. Familiarise yourself with their menu and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with customers all day. Think about how you can make their experience memorable. Maybe even role-play with a friend to get comfortable with conversation starters.
✨Tip Number 3
Dress to impress! When you show up for your interview, wear something smart-casual that reflects the vibe of the pub. It shows you care about the role and understand the importance of presentation in hospitality.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Plus, applying directly gives you a better chance of standing out. Don’t forget to highlight your passion for customer service in your application!
We think you need these skills to ace Front of House Team Member in Timperley
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous customer service roles or experiences that relate to being a Front of House Team Member – it’ll help us see why you’d be perfect for the job!
Show Your Passion for Hospitality:We love candidates who are passionate about providing excellent service. Share any stories or examples of how you've gone above and beyond for customers in the past. It’ll show us that you understand what it means to make someone’s day!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen on joining our Hydes family!
How to prepare for a job interview at Quarry Bank
✨Know the Menu Inside Out
Familiarise yourself with the dishes and drinks on the menu before your interview. Being able to discuss specific items and make recommendations will show that you're genuinely interested in the role and ready to engage with customers.
✨Show Your People Skills
As a Front of House Team Member, your ability to connect with customers is key. Prepare examples of how you've provided excellent service in the past or how you've handled difficult situations. This will demonstrate your passion for hospitality and customer satisfaction.
✨Emphasise Teamwork
Hydes values teamwork, so be ready to talk about your experiences working in a team. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment. This will show that you can thrive in their community-focused pub.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
